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Discussion in 'iPhone and iPod Touch' started by Adarna, Oct 5, 2016.
call the platinum hotline
they're not offering either you ask for it before they switch it to you account.
Globe VoLTE and WIFI calling services are provisioned to select subscribers only, mostly Platinum accounts. If you’re a plat subscriber, it is still not a guarantee that you’ll get provisioning, but you can maybe request it from your RM. If you have a very good RM, then there’s a good chance your request can be granted. This is because they’re still testing both features. VoLTE on iPhone created a disruption in service where provisioned numbers don’t receive incoming calls, “The number you dialled is incorrect” error happens.
*cries in non-Platinum plan*
Anyone have globe wifi calling activated outside NCR?
Okay so I was able to file a request for the alignment of VoLTE and VoWiFi for my account through the GlobeOne app. The rep who called me saw that it’s currently disabled for my account. Fingers crossed that the backend actually enables it in 1-2 business days.
May I know the specific steps that you took for this? I was trying to figure out how to do this in the globeOne app. Thanks!
You can send your request in the app under Menu > Help & Support > Send us your concern > Network concern > I want to report a VoLTE and VoWiFi problem. I indicated that my signal still switches to 3G whenever I make a call and that I’m not seeing the VoWiFi indicator.
Thank you for the tip. I'll do this!
I just noticed that my Smart Prepaid account got the VoWiFi signal.
I’ve been on Globe VoWIFI and VoLTE for a month now and I don’t see any major improvements on my part. Living on high rise condo and I still don’t get to sustain calls. I still get drop calls. So don’t get too excited with this.
In my mind the the weakest link will always cause problems.
Like you're on VoWIFI and VoLTE but the person you are calling is not.
It's like FaceTime Audio calling someone on PLDT Fiber account from a PLDT Fiber account. Audio quality is exceptional.
FaceTime Audio call someone someone on Converge Fiber to PLDT Fiber and audio quality suffers a lot.
how did you activate your globe vowifi and volte?
are you in business or platinum plan?
I agree with this. Audio quality is exceptional when facetime audio calls are connected through PLDT fiber for both parties. Quality usually suffers when I use mobile data (of course signal coverage and congestion will also be factored in this).
Gets worse if the person on LTE is moving. You end up switching to cellular calls via 2G to get something useable.
My 2nd attempt to apply for VoLTE & VoWiFi was approved.
Waiting for my provisioning.
I was part of the list who are testing it.
I see the Smart VoWiFi logo and am wondering, what’s the actual benefit?
It doesn’t charge call minutes to my plan? Better call quality? Can I make calls over WiFi even if I’m in airplane mode with WiFi on?
1. It charges to you allotted call minutes (the same way when you make a call through cellular)
2. Improved call quality (only if both the caller and the one being called are using VoWiFi, VoLTE, or a mixture of both)
3. Yes, you can make outgoing calls in airplane mode as long as you are connected to WiFi. This is most helpful for areas with low to no signal coverage but with a stable WiFi internet connection (Like in resorts or mountain cabins where DSL or Fiber connected WiFi are available but no cellular signal).
What I'm not sure is if you can receive incoming calls in airplane mode.
I received instructions to activate my iPhone's WiFi calling and VoLTE with Globe.
In case either menu item is missing report to your telco.
Can iOS 13 have WiFi Calling?
yes you can.