What's happening with BTB's service?

Discussion in 'Beyond The Box' started by mosaka, Apr 26, 2018.

  1. x_krusty

    x_krusty Member

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    Yup. Bought the ipad and the keyboard together. I just hoped they informed me that the keyboard is for the 2020 ipad and not for the ipadpro that i am buying, though working/compatible naman ung keyboard, awkward lng na square ung camera slot.

    and if i had known that the ipad I’m buying is not the 2020 version, di na muna sana ako bibili.
     
    Juice likes this.
  2. Juice

    Juice PhilMUG Addict Member
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    Well at least it works. Years ago when I bought a charger so I can charge an iPad and iPhone, they sold me a dual slot charger. It turns out you can't charge both at the same time it melted. :ROFLMAO:
     
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  3. mree

    mree Well-Known Member

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    This is where our consumer protection is still at a weak point. Unfortunately, DTI won't allow returns in this situation kahit na dapat naman eh si seller sabihin na lumang model ang binebenta nila. Ang stand kasi ng DTI dapat explicit na sabihin na newer model kasi daw as long as na fulfill na iPad Pro ang binigay, tama pa din si seller. I think the burden should be with the seller in informing the consumer that they're selling something old, especially if the manufacturer is already marketing it's newest model.

    Anyway, some would argue na konti lang ng difference ng older versus new model. Although ako, if may bago na din naman, and hindi malayo ang pricing, i'd definitely go for the latest one. Especially may difference na nag mamatter like RAM, storage, etc.
     
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  4. x_krusty

    x_krusty Member

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    Medyo ok naman na sakin na old model nakuha ko kaso ung keyboard case kasi.

    At first, I’m not sure if I was given the wrong case or yung iPad na nabili ko yung mali. Pero someone said na sa gray market pa lng available ung 2020 model.. so I guess, I was given the wrong keyboard case. Buti sana kng mura lng na pwede bumili ulit kaso walang magawa kasi andyan na. Heheheh sad.. :( :(
     
  5. kinse_44

    kinse_44 PhilMUG Addict Member

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    Checking the Apple PH store, they only sell the new magic keyboard or the new smart keyboard folio (no trackpad included). The previous model of the smart keyboard folio for the iPad Pro 11 inch isn't available anymore on their online store. Maybe BTB isn't selling the previous model anymore just like the Apple PH store.
     
  6. Zoey

    Zoey Active Member

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    The sudden removal of Philmug discounts and stories such as yours soured my love for BTB. Now I simply buy directly from the US and have it fright forwarded here. What a pity, they used to be so great, now they are no different from PowerMac.
     
    Salaryman Ryan likes this.
  7. docjbr

    docjbr PhilMUG Addict Member

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    Same for me. All my products for the past decade were from BTB, especially since they took care of us during Christmas parties. But I can count more than 10 products that I've bought from them, so it was fair enough already, I think. But ever since they did that to me, I've made it a point to "avoid" them, purchase products from Power Mac or Switch, and before when I was vocal about supporting them, when people ask, well I was taught never to say anything bad, I just find myself giving other suggestions. It was a good run, but good things can always change.
     
  8. kinse_44

    kinse_44 PhilMUG Addict Member

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    One thing that I didn't like about BTB is that some Apple products in their catalog have a slightly higher price than what's on the Apple PH online store.
     

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