Smart Communications General Thread

Discussion in 'iPhone and iPod Touch' started by neilrg, Sep 29, 2018.

  1. jetan

    jetan PhilMUG Addict Member

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    you need to do airplane mode that's what i observed since late September.
     
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  2. l7224

    l7224 Active Member

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    JFYI for those on previous plans who recently switched to the Signature plan, you need to unlink and link your account on the myPLDT Smart app to show the appropriate Add-Ons for your plan. Otherwise, you won’t be able to successfully add up data, call, or text.
     
  3. l7224

    l7224 Active Member

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    I will try to test this one. I believe I already did but it’s usually a combination of this, off cellular data, and reset network settings that restores my data connection.
     
  4. saeli

    saeli Member

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    This is what i did earlier. Already got my unit, Maaga ako pumunta. They asked multiple times if i received any notification, sinabi ko nalang nagpre-order ako dapat meron na agad. And yun andun na nga talaga. Thanks!
     
  5. rabby

    rabby Well-Known Member

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    picked up my pro max today, ang kuripot talaga ni Smart never got any freebie. 10+ years subscriber :/
     
  6. jetan

    jetan PhilMUG Addict Member

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    hahaha. ewan yun nagsabi sayo dapat you insisted.
     
  7. docnico

    docnico PhilMUG Addict Member

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    Hi. Can you confirm that a Globe postpaid eSim plus a Smart physical sim will work on an iPhone issued by Smart?

    This is quite an expensive experiment if we try it on our own, considering that we need to buy a phone and lock ourselves for 24 months. But if you (or know someone) who can confirm this will work, then we might consider getting one. Thanks in advance.
     
  8. jetan

    jetan PhilMUG Addict Member

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    If it’s network locked then you can’t.
     
  9. mongkee

    mongkee Well-Known Member

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    Still no eSIM from Smart? What gives??
     
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  10. oldtimer

    oldtimer Active Member

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    Have been complaining to Smart about this. According to some folks there, they’re working with Apple on this.
     
  11. markandapps

    markandapps Active Member

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    Hello, glad I found this thread. How do we utilize our MVP rewards? Before it was only called simply "rewards" and I was able to redeem points for payment rebates. Ever since it was changed to MVP rewards, it got confusing. Then recently, I realized that we can only redeem using "stars" earned, not the "pesos" earned.
     

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  12. wingatu

    wingatu Active Member

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    You need to link it with Paymaya to use the earned peso.

    Anyone having problem paying online with Smart?
    [​IMG]


    Smart also disabled paying online for new enterprise plans.

    [​IMG]

    Also paying with Paymaya is so slow because it still uses Bayad Center system. It takes 3 working days to reflect on my account. Paying with GCash is way faster and reflects on the account within a minute.

    What is happening with Smart? Their PLDT Smart app only works a certain hours during a day. PLDT Smart software developers need to step-up.
     
  13. Juice

    Juice PhilMUG Addict Member
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    Same here. Can't log in.
     
  14. markandapps

    markandapps Active Member

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    The Smart app is basically trash. I'm also having difficulties logging in via their website.
     
  15. textguru

    textguru Active Member

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    on the other thread, it is mentioned that iPhone purchased outside Globe or Smart (like PMC, BTB and like) have open line units. I assume that these options are possible.
     
  16. pfb82

    pfb82 Member

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    Anyone knows when smart will roll out esim for the iphone? So far only globe has esim capability...
     
  17. joethemobile01

    joethemobile01 Active Member

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    ^^ someone posted here that it will be available this year, bot sure how accurate it was but fingers crossed
     
  18. textguru

    textguru Active Member

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    looks like they dont.. I use Smart nano sim and Globe eSIM for my iP11
     
  19. Adarna

    Adarna Well-Known Member

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    Does smart have data roll over for unconsumed mobile data?
     
  20. textguru

    textguru Active Member

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    yes. I have GigaX Plan and unused Open Data will be rolledover on next cutoff
     

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