Smart Communications General Thread

Discussion in 'Smart Communications' started by neilrg, Sep 29, 2018.

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  1. eag

    eag PhilMUG Addict Member

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    Ah, this makes sense
     
    #201 eag, Apr 2, 2020
  2. rabby

    rabby Well-Known Member

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    is VoLTE working in your area?
     
    #202 rabby, Apr 3, 2020
  3. manager

    manager Active Member

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    No.
     
    #203 manager, Apr 3, 2020
  4. Adarna

    Adarna PhilMUG Addict Member

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    Is there a text command to limit cellular data consumption to my monthly allocation?

    Globe has it through "SurfAlert". What is the equivalent to Smart?
     
    #204 Adarna, Apr 28, 2020
  5. lsalapare

    lsalapare Well-Known Member

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    Smart didn't limit my data but increased it to 60GB from my 30GB monthly allocation.

     
    #205 lsalapare, Apr 28, 2020
  6. Adarna

    Adarna PhilMUG Addict Member

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    That is well and good.

    I am asking for the text command to stop my Smart postpaid data once I hit my monthly limit.
     
    #206 Adarna, Apr 28, 2020
  7. lsalapare

    lsalapare Well-Known Member

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    Haha. Sorry, I didn't get the question pala (n):LOL:

     
    #207 lsalapare, Apr 28, 2020
  8. armerc

    armerc Member

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    hello! anyone tried converting a smart phone plan to smart bro for retention? is it possible? thanks
     
    #208 armerc, May 2, 2020
  9. rabby

    rabby Well-Known Member

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    SMART subscriber here. Anyone having problem with sending sms or calling when you're connected to LTE or VoWifi? I just observed I need to turn off/on Airplane mode to be able to send one or I have to be completely disconnected to the internet to be able to send sms


    UPDATE:
    I had a chat with Apple Support a few minutes ago just to get more troubleshooting steps in case I missed any, but I already did what the agent suggested. After further troubleshooting one of which by placing my sim to another iPhone 7, i can send the sms. But when my Pro Max connects to VoWIFI then I cannot send any sms. If I turn off wifi and on again, as long as it's not VoWIFI I can send, once it connects to VoWIFI I can no longer connect.

    The Agent I spoke with said that there is a "misalignment" with my account that may have caused the issue. I am still on the phone will update further in a bit.
     
    #209 rabby, May 9, 2020
    Last edited: May 9, 2020
  10. neilrg

    neilrg PhilMUG Addict Member

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    Try asking Smart to reprovision or realign VoWiFi on your account.
     
    #210 neilrg, May 9, 2020
  11. rdy0329

    rdy0329 PhilMUG Addict Member

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    Smart’s holding a mother’s day sale and was able to snatch an iPhone X 256GB Bnew for Plan 999. — Only 4,700 cash out and 2 years contract.
     
    #211 rdy0329, May 9, 2020
  12. roinuj88

    roinuj88 Member

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    How long is the approval? Placed an application yesterday and still under approval status....
     
    #212 roinuj88, May 9, 2020
  13. rdy0329

    rdy0329 PhilMUG Addict Member

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    Mine’s already approved as per order status page but payment request hasn’t been emailed to me yet so I can’t pay the cash out using my card. I’m itching on locking it in. It’s really a great deal if @ 28,700 total contract price.
     
    #213 rdy0329, May 9, 2020
    roinuj88 likes this.
  14. rabby

    rabby Well-Known Member

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    Hello, yes this is exactly the problem :(

    All this time since VoWiFi was introduced, I was struggling to send or call and not sure what the problem was, finally the last agent I spoke with fixed the problem.
     
    #214 rabby, May 9, 2020
  15. rabby

    rabby Well-Known Member

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    wow good deal, already sold out :D
     
    #215 rabby, May 9, 2020
  16. l7224

    l7224 Active Member

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    does smart offer a plan zero. i'd hate to disconnect my line and was wondering what's the lowest non-data plan i could get. tia!
     
    #216 l7224, May 14, 2020
  17. supahdende

    supahdende Well-Known Member

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    For those who got their iPhones via Smart, is the esim slot open line or locked to smart?
     
    #217 supahdende, May 17, 2020
  18. neilrg

    neilrg PhilMUG Addict Member

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    iPhone sim slots can’t be “partially” unlocked/locked. If you have a Smart iPhone, then the esim is also locked.
     
    #218 neilrg, May 17, 2020
  19. supahdende

    supahdende Well-Known Member

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    Ohh thanks. I was thinking of getting a iPhone with smart then have my globe postpaid on the e-sim slot.
     
    #219 supahdende, May 17, 2020
  20. neilrg

    neilrg PhilMUG Addict Member

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    You’re going to need an unlocked iPhone for that setup.
     
    #220 neilrg, May 17, 2020
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