Phone Delivery

Discussion in 'Globe Telecom' started by Xoneia, Nov 23, 2023.

  1. Xoneia

    Xoneia New Member

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    Hi guys!

    I ordered a phone from Globe's online store after renewing my plan yesterday at around 2pm. The order tracking says the phone has been delivered and received today around 1pm, but I didn't get any calls from their courier and people at home told me they never received anything.

    I didn't get a text as well. The only text I received is that my order has been activated and that they are processing my plan renewal. Should I go to a globe store to sort this out? Customer service portals are all automated and answered by bots.
     
  2. DON2003

    DON2003 PhilMUG Addict Member

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    I think you should it sort out right away,
    I canceled all my Globe Postpaids (9 lines in all) as they are trying to close down all satellite stores, its now so hard to contact them,
    their online portal is useless, a big joke, no one to talk to, and their bots are so stupid just alike......
     
    raypin likes this.
  3. greta87

    greta87 PhilMUG Addict Member

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    Yes best to clear this with Globe right away


    Sent from my iPhone using Tapatalk
     

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