MS Office not Running

Discussion in 'OS X and OS X Apps' started by right_stuff, Jul 18, 2007.

  1. right_stuff

    right_stuff Member

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    All of a sudden i could not open all MS Office apps and documents. Can anyone help?

    Thanks!
     
  2. hannibal

    hannibal Guest

    what happens exactly when you double click the documents?
     
  3. right_stuff

    right_stuff Member

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    nothing happens. btw, it use to run a few days ago. (sunday)
     
  4. right_stuff

    right_stuff Member

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    i even tried reinstalling MS Office, still no luck.
     
  5. hannibal

    hannibal Guest

    if you have Onyx, try rebuiliding the launch services database and see if that works. HTH.
     
  6. right_stuff

    right_stuff Member

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    Thanks hannibal. Unfortunately rebuilding the launch services did not do the trick. :(
     
  7. Maccess

    Maccess Active Member

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    have you tried opening your documents from within MS Office Apps?

    Launch Word/Excel/Powerpoint as appropriate.

    File>Open



    Tell us what happens.
     
  8. right_stuff

    right_stuff Member

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    Office won't even launch at all. :(

    Thanks!
     
  9. Kenneth

    Kenneth Moderator

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    Had some similar trouble with MS office before too. try and delete the user data and prefs and then try running MS Office again so it'll build new ones.

    Also try updating quicktime.
     
  10. right_stuff

    right_stuff Member

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    Thanks Kenneth. I'll give it a try.
     
  11. right_stuff

    right_stuff Member

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    hi kenneth, still no luck. i found this though:

    "I did call into Microsoft Technical Support for Mac and they informed
    me that there is a issue with the Office applications not launching
    just bouncing on the dock and then disappearing. They did inform me
    that it has to do with the latest Mac OS update which installs
    Quicktime 7.2 which is breaking Rosetta CFM applications on Intel
    based Macs. This would include Microsoft Office, older versions of
    Photoshop (including CS2), and many, many others.
    There is a Apple combo update located here
    www.apple.com/support/downloads/macosx10410comboupdatev11intel.html -
    after downloading this and restarting the Mac OS, I am able to open
    my Office applications and other programs as well."

    form http://groups.google.com/group/micr...92b8c0772d7/1e7eafc418a3efa6#1e7eafc418a3efa6

    as far as i remember, the last update i did was quicktime 7.2 and itunes 7.3.1 on 10.4.10. after that, MS office won't run. so, better stay away from these updates.

    i'm currently downloading the combo update from apple. hope this fixes the bug.
     
  12. Chito Limson

    Chito Limson Unfrozen…
    Staff Member

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    This is what happened to you:

    http://www.macfixit.com/article.php?story=20070713094450677

    I read this from my daily MacFixit RSS feed that's why I did not take the plunge when Apple announced the iTunes/QT 7.2 update. Next time, don't rush headlong and install updates just because your Software Update alerts you of new versions. I've been warning 'muggers of the crummy updates Apple has been issuing these past two months - so many problems, instead of solutions. Apple technical people have been herded into working for the iPhone launch and that's why the other facets of their technology seem to be slipping.
     
  13. Bulakbol

    Bulakbol Active Member

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    Just curious, what's the difference between 10.4.10 Intel and 10.4.10 Intel Combo?
     
  14. arelcee

    arelcee Active Member

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    From what I understand, you use a Combo update if you skipped an update or several updates. For example, if you have Tiger version 10.4.7 and skipped 10.4.8 and 10.4.9, you can use the 10.4.10 combo update to upgrade directly from 10.4.7 to 10.4.10. Basically combo updates (for 10.4.10) contain all of the updates/fixes from (10.4.1 to 10.4.10).

    The non-combo updates allow you to upgrade from the one version to another only (e.g. 10.4.9 to 10.4.10).
     
    #14 arelcee, Jul 18, 2007
    Last edited: Jul 18, 2007
  15. shag3doo

    shag3doo Member

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    i just did a fresh install of ms ofc. i had some errors during my first run. after 3 updates it worked.

    i just used the default ms auto update thing
     
  16. right_stuff

    right_stuff Member

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  17. carla_n123

    carla_n123 Member

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    I'm running 10.4.10, did the Quicktime and iTunes updates and haven't encountered a problem in launching MS office.

    Just lucky, I guess.
     
  18. hannibal

    hannibal Guest

    i think it's not just luck. statistically, those who have updated without any problems still outnumber those who have had problems. like you, i installed the recent software updates with zero issues. in fact, since the jaguar days, i have always downloaded and installed every single update and i have yet to complain of glitches and problems related to it.
     
  19. Jeff

    Jeff Active Member

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    Have you tried opening AVI files using Quicktime after updating to 7.2? A lot of users reported extremely slow loading of AVI files using Quicktime 7.2
     

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