has any of you experience microsoft excel exiting/quiting without warning? and the word and excel icons on the dock has a questionmark on it..what does this mean? it happens almost everyday. at least every other day. (the other office programs are ok, only the word and excel ang may problema) regardin the dock icons of the two programs, once the questionmark comes out, both program wont run anymore. i have to go to applications and run from there. i can delete the icons and put a new one then it works again. any advice or suggestion would be great
When the question mark appears on the Dock, it usually means that it can't find the application is was supposed to be pointing to. Did you move your Word or Excel apps to a different folder? I keep them in the Applications -> Microsoft Office 2004 folder and haven't had any problems. Also, check that you have the full version installed, not the trial version.
that the wierd thing, the app hasnt been moved and when i can redo the icon on the dock the problem is solved only to reoccure after a couple of days. so im deleting the damage icon again and redoing the whole process again. i dont need to reinstall anything so thats the only good thng but its annoying lang talaga. yes installed full version
Might actually be a good idea to trash your current installation and reinstall Office. As long as you don't delete any of the Office preferences files (com.microsoft.Excel.plist, com.microsoft.Word.prefs.plist, com.microsoft.Office.prefs.plist, com.microsoft.Excel.prefs.plist, com.microsoft.PowerPoint.prefs.plist, com.microsoft.autoupdate.plist, etc), it should retain all your settings. These preference files are in ~/Library/Preferences folder (where ~ is you home user folder). If the reinstall of Office doesn't work, try moving the Office preference files (just do a search for "com.microsoft plist" to find all of them) out of the Preferences folder. If that solves the problem, go ahead and trash the old plist files, they're probably corrupted. Keep us posted.
