MBP graphics problem (was Hi, I'm new and need help)

Discussion in 'MacBook Air, MacBook & MacBook Pro' started by orangemanboy, Jan 17, 2009.

  1. orangemanboy

    orangemanboy Guest

    Hi, sorry, this is actually a repair question, or question about the MacBook Pro LCD, and I didn't know the appropriate thread to post this in, but I'm new to the forum.

    Anyway, what recently happened to my LCD is that when I'm using it, it suddenly pixelates and has a green cast, but when I close the laptop and then wait and open it again, the display returns to normal. But what does that mean? Do I need to have it repaired already? Does that mean the LCD has to be replaced or something? How much is that usually?

    Thanks to anyone who will help me out and reply. I'm freaking out, because I don't think I can afford repairs for this one. :(
     
  2. edricdude

    edricdude Active Member

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    Re: Hi, I'm new and need help

    does it still have warranty?
     
  3. orangemanboy

    orangemanboy Guest

    Re: Hi, I'm new and need help

    uh... well, I didn't buy it here, but in the states, but I think it doesn't have warranty anymore, because it was bought I think last November 2007 pa, but I only got it January 2008.
     
  4. gearbox

    gearbox Member

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    Re: Hi, I'm new and need help

    is this using the nvidia 8600 gt graphics card?
     
  5. orangemanboy

    orangemanboy Guest

    Re: Hi, I'm new and need help

    I'm not sure, but I clicked on the "About this Mac" option, and then the Graphics/Display section, and this is what came out:

    GeForce 8600M GT:

    Chipset Model: GeForce 8600M GT
    Type: Display
    Bus: PCIe
    PCIe Lane Width: x8
    VRAM (Total): 256 MB
    Vendor: NVIDIA (0x10de)
    Device ID: 0x0407
    Revision ID: 0x00a1
    ROM Revision: 3175
    Displays:
    Color LCD:
    Display Type: LCD
    Resolution: 1440 x 900
    Depth: 32-bit Color
    Built-In: Yes
    Core Image: Hardware Accelerated
    Main Display: Yes
    Mirror: Off
    Online: Yes
    Quartz Extreme: Supported
    Display Connector:
    Status: No display connected

    Is that the correct answer? :D I'm sorry, I don't know.
     
  6. gearbox

    gearbox Member

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    Re: Hi, I'm new and need help

    then bring it to an authorized apple service center, then ask them to check the graphics card as it might be under the repair extension program.
     
  7. orangemanboy

    orangemanboy Guest

    Re: Hi, I'm new and need help

    is it usually the graphics card that's the problem in these cases? Not the actual LCD? Graphics card is cheaper, right? :D
     
  8. gearbox

    gearbox Member

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    Re: Hi, I'm new and need help

    not automatically, but there is an ongoing repair extension program on this graphic card, if it fails the graphics test, then your logic board will be replaced at no cost to you.
    if it pass the test then it might be something else, your lcd, or loose cabling...
    the logic board and the lcd are the most expensive part of MBP.
     
  9. John H

    John H Member

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    Re: Hi, I'm new and need help

    Looks like you are a victim of nVida's faulty GPU. The 8600GT is known to be unstable and short out when exposed to prolonged heat - so they say. The good news is despite of your expired warranty you can still get your MBP repaired because Apple offers extended repair coverage of these chips. :)

    Here is the official Apple document for confirmation


    http://support.apple.com/kb/TS2377


    I suggest your print it out and bring this with your MBP to a service center just in case.
     
  10. m4rc

    m4rc Member

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    @orangemanboy

    I also had this problem last month, bring it to Ynzal for assessment. If it passed the extended warranty they will change your logic board for free. :cool:
     
  11. enshong

    enshong Well-Known Member

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    Oh no! I have this problem just now! No video / blank display! Why did this have to happen today! :( I can take my MBP to any service center, right?
     
  12. enshong

    enshong Well-Known Member

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    Guys, tama di ba? I don't need to bring it to the store where I bought it?
     
  13. mig

    mig Active Member

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    you can take it to any authorized service center and they'll sort it out for you.
     

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