Dear Switch, I had my adapter check this evening at your glorietta branch since it suddenly stopped charging. The staff were very accommodating and thanks for that. However, I'd like to raise my disappointment. I don't know what is your agremeent with Apple on hardware replacement, but I am really disappointed when the staff told me I should wait for two weeks for the replacement of my adapter. I raised the concern to Apple thru chat support and they told me it should not be like that and should be easy as swapping only to a new unit. Whoever read this from Switch, please feel free to answer. I really hope that my adapter can have its replacement soonest, i cannot wait for two weeks. I can't even use my laptop now. I have a very important project and I don't want to lose this client. Thanks.