Macbook Pro won't turn on

Discussion in 'MacBook Air, MacBook & MacBook Pro' started by Ejaxene, Aug 20, 2009.

  1. Ejaxene

    Ejaxene PhilMUG Addict Member

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    Err, sorry if there are existing threads about this one. I can't seem to use the search function, it stops loading.

    I own a Penryn Macbook Pro bought last April 2008.

    I usually put the laptop to sleep. When I opened the lid, I didn't see anything from the screen, but it's still on... so I pressed the power button to turn it off (force shut down)

    When I turned it on, I just hear the super drive then it turns off... while it turns off I hear a click from the left side.

    Before this happened, the laptop would just turn off (with the same click sound) even there's still 50% left in the battery. It happened about thrice. It doesn't happen when I use it with the power adapter plugged in.

    Could this be a logic board problem? Tried resetting the SMC thing, I couldn't reset the PRAM because it won't even go past the start-up chime.

    I guess I should bring this to the nearest service provider...? Good thing I got AppleCare.
     
    #1 Ejaxene, Aug 20, 2009
    Last edited: Aug 20, 2009
  2. Salaryman Ryan

    Salaryman Ryan PhilMUG Addict Member

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    Hmm looks indeed like a logic board problem, I know somebody with a similar problem with the sleep issue you mentioned. Yes you should bring it to a repair center. If it is a logic board problem then they might swap the logic board for a new one. It might take a week shortest (it usually take that long for a logic board swap) but at least with a new logic board you technically have a brand you Mac. :)

    Oh don't forget to backup your data before sending it in.
     
  3. uber_wafu

    uber_wafu Member

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    i just happen to have the same problem, bad part is, my warranty lapsed already. they told me the same stuff, logic board problem. i called up their hotline, i was appealing for
    a support hence it has been just 3 months since my warranty expired. new logic board for out of warrantly is a hefty 42 grand :( it's like almost buying new laptop. sheeshhhhhh
    i hope i could use apple care on the new logic board replacement. hahaha


    * i did a research it turned out to be a real issue for MacBook Pro's 15 inch 2.4 and 2.5 ghz (manufactured 2007-2008) with Nvidia 8600GT video card, Apple made a recall and they're actually extending the warranty of those with this video card, if your laptop has that dead screen even if the computer is on, they are even willing to give refunds for initial repair costs thatmost spent before they knew about this issue. They would even fix the your unit even if it's out of warranty :D woot woot. there's still hope for my MBP. good thing i dint sell this to be chopped-chopped in greenhills. hehe. Logic board failure is hard to prove especially if it still turns on, plus the fact that the Video card is part of the logic board instead, there was even a case where a 2.5ghz MPB with this failure was replaced by the new unibody with almost the same specs. This happens when no replacement is available, but you're lucky enough to be granted one, hence they will still press the convenient line " we'll place an order for you" hahaha. anyways i'll call up apple support asia again tom and see what happens, i hope sir charlie is kind enough to help fellow philmuggers who currently have the same dilemma :(
     
    #3 uber_wafu, Aug 20, 2009
    Last edited: Aug 21, 2009
  4. Ejaxene

    Ejaxene PhilMUG Addict Member

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    After pressing the power button, the superdrive will spin then I'll just hear the click. Would that pass as turning it on? T_T I think not...

    I can't even use it anymore... How should I backup this one?
     
  5. uber_wafu

    uber_wafu Member

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    that's easy, go to an apple reseller. ask them to make ur non-working lappy as a slave drive then you can back up your files on their unit with an external hard drive. if u want u can even ask them to remove your hard drive, then you could buy a SATA enclosure for your hard drive that you could connect to your iMac or Macbook and would act as your new external harddrive. most likely a windows based OS wont be able to read this because it's mounted on a Mac.

    err.... in regards with your laptop, do u see it lit up? the small led as you power it on?
    if so, then yes it's still turned on, you're just one of us suffering from that NVIDIA curse. i'll update you on how my appeal goes and from there i could give you a proper
    advice out of this. just dont think of disposing your mac asap. LOL
     
  6. warmgreentea

    warmgreentea PhilMUG Addict Member

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    So just a few hours ago, this happened to me.. My MBP (July 2008) conked out.

    The same thing happened.. Opened the lid from sleep, no video, and so i shut it down manually.. Then the thing wouldn't turn on afterwards. When I press the on button, I just hear the superdrive turn on, the light on the lid would turn on for 5 secs, then the computer dies.

    Hopefully this MBP could be fixed.. I'm not sure if it's the NVIDIA problem or something.. I just need this computer to be fixed. I'm graduating soon and i have alot of things to do *sigh*. :(

    Off to iRescue tomorrow.. Just ranting off.. :slanted:

    (Hopefully it's not because of the GeekTools 3 that I've been using just recently. I updated from 2.1.2 to 3 just yesterday, could that be the cause?)
     
    #6 warmgreentea, Nov 10, 2009
    Last edited: Nov 10, 2009
  7. ste@lth

    ste@lth Well-Known Member

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    hey i feel sorry for you bro... quite putting myself on your shoes, im getting the nerve of having my MBP in sleep mode, should i shut it down instead?
     
  8. warmgreentea

    warmgreentea PhilMUG Addict Member

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    My unit is quite aged and i do heavy work on it (multimedia) so I was quite sure something bad would happen to it someday, but i was not expecting it to happen this early. Don't worry about putting it to sleep, I actually prefer putting it to sleep than shutting it down. :)
     
  9. soulspain013

    soulspain013 Member

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    better bring it to your reseller or authorized apple center. based on your specs, if it was diagnosed as logic board defect, they will replaced it. also, AFIK, the some of the 8600gt mbp version has somewhat have video/graphics card problem, which made apple to sue nvidia for some reports of failed board due to defective soldering materials used by nvdia to attach the thier chip to the board, for long time usage.
     
  10. robvillegas

    robvillegas Member

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    my officemate's mbp (santa rosa, 2.4, nvidia gpu) also wouldnt start up. we brought it to iRescue (thanks Charlie!!!) hoping it would be covered by the NVIDIA recall, but the technicians told us it was a logic board problem. :(

    ynzal timog gave us the same diagnosis. they said a logic board would cost around 40K daw. ouch.

    we then brought the unit to Value PC (Mayon, QC). they were able to fix it, and charged us 2,500 pesos, it even came with a 3 month warranty!

    hth :)
     
  11. warmgreentea

    warmgreentea PhilMUG Addict Member

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    Thanks for the input guys! Yes I'll be passing by iRescue later nalang... :rolleyes:

    I'm confident that this is a NVIDIA graphics card problem.. My mac would actually slow down from time to time even though the processor and ram has alot of free space to function with, and the slowing down only started this month. :)

    I just hope that i wouldn't pay as much as 40k to get it repaired.
     
    #11 warmgreentea, Nov 10, 2009
    Last edited: Nov 10, 2009
  12. warmgreentea

    warmgreentea PhilMUG Addict Member

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    I'm feeling bad about this. The guy at iRescue said that it could be either the logic board or NVIDIA issue. He said that he needed to hear the chime with no video output to immediately consider it the NVIDIA problem. I'm keeping my fingers crossed that this is not a serious problem at all, hopefully some ram or hd problems only. :(

    48 hours till i get a feedback on the problem.
     
    #12 warmgreentea, Nov 10, 2009
    Last edited: Nov 10, 2009
  13. joy08

    joy08 Member

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    Where is Value PC exactly located? Do they only repair mac or all kinds of laptop? Thanks.
     
  14. ste@lth

    ste@lth Well-Known Member

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    I hope it all turns out well... its really a hard hit without apple care... :confused:
     
  15. robvillegas

    robvillegas Member

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  16. ijingo

    ijingo Active Member

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    Value PC is at Angelo St. its a brown gate. you wont notice it. its almost across the corner.

    [​IMG]
     
  17. warmgreentea

    warmgreentea PhilMUG Addict Member

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    Can i trust them for repairs?
     
  18. joy08

    joy08 Member

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    @ijingo and robvillegas
    thanks will check it out.

    @warmgreentea
    Why not try to contact apple hotline? 1-800-MY-APPLE. keep us updated.
     
  19. warmgreentea

    warmgreentea PhilMUG Addict Member

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    I will after they diagnose the problem of my unit.. If needed.
     
  20. ijingo

    ijingo Active Member

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    Haven't tried them yet for repairs coz my macs are still under warranty kasi. But I bought macbook pro battery from them at 5,500. they also accept repacking for 2K for 6 cell batteries.
     

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