ok, here's what happened. iTunes woulnd't start. it started bouncing when you click the icon on the dock..then nothing. there's not even a traingle at the bottom of the icon that shows it's running. I used spotlight to search for "itunes" and basically deleted everything that had itunes. Downloaded the new itunes and installed it. Same thing happened. still won't start. anyone know what i can do?
Try launching iTunes from another account (preferably one that's not usually used). If you need to create another account, you can create one by going to System Preferences -> Accounts, click on the "+" at the bottom of the users list. Also, have you tried running Applejack?
ok, applejack didn't seem to work. making a new user let me run itunes... so what does that mean? Does that mean i can't use my original profile anymore?
It just means that there's nothing wrong with the iTunes app itself. Could be a corrupted preference file. Go back to your regular account, go to your home -> Library -> Preferences folder, and delete (or move to your Desktop) the 3 iTunes preference files (com.apple.iTunes.eq.plist, com.apple.iTunes.plist, com.apple.iTunesHelper.plist). This will return iTunes to it's default configuration. See if it works.
tried that...didn't find any com.apple.iTunes.eq.plist....but i deleted the other two. nothing. icon bounces....then stops..and the triangle disappears. if i check activity monitor...ituneshelper is running...
Try to quit all your other apps, make sure that nothing else is running. Might be a conflict with another app.
i turned off shapeshifter ... well, i don't know if it's off...but i clicked "revert to default". And itunes now works. You're a life saver THanks so MUCH Patrick!
i was trying to turn off apps..when i realise the only app open was finder then i realised i had shapeshifter...so I tried that...
hey thanks so much for this thread!!!! been trying to search on how to make my itunes open. the new ipods only syncs with the latest itunes. been restarting for an hour now. thanks again!!!
patrick, you wrote this very helpful message in year 2007, and it helped me in year 2009 fix my itunes 9 corrupt library problem. philmug's database of helpful hints has grown through the years, and the use of its search function really helps. thanks for this tip, patrick!
^^ x2!!! itunes recently refused to load, & i tried reseting pram, used repair permissions, deleting itunes & installing it again, & still it didn't work. but when i researched this, it worked! i should have done it earlier & saved me time & unnecessary stress hehe. thanks sir patrick!
Im having a hard time starting my itunes. I tried signing in but it wont sign in also. But I can access it on my iphone. Do I have to reinstall itunes?
I had a hard time just a few mins ago as well. I just waited for a few mins until it finally mounted. I think it had something to do with the fact that the pop up informing me of a software update for my ipod touch was available was screwing up itunes' attempt to find & connect to my music library.