. gaano po katagal mag claim kapag mag papa replacement ka ng unit? kasi yun sakin air 2 3 days old palang my problem na sa sound system nya.. garalgal nun una naman hindi... sabi sa binilihan ko dalahin ko sa service center sa festival mall pra malaman kng papalitan ng bago gusto ko palitan nila ng bago kasi sayang un money kng aayusin lng nila..
please anyone na may alam sa ipad air 2? pa help naman. newbie ao sa ipad air 2. binili ko po un sakin dec. 29 2015. at first perfectly working naman sya.. kaso by jan. 01 2015 .. mga 8pm cguro paguwi ko ng house from work ayaw na mag work nun sound ng ipad ko. nun una para syang nging grounded then tuluyan nang nwala.. tapos sa album un mga video ayaw tlga walang sounds sa ringtone naman ni try ko din minsan po tutunog then mwawala .. kapag nilipat ko ng ringtone ayaw nnman then minsan tutunog garalgal na sabog ganun... bumalik ako sa binilihan ko sa sm bacoor na fone style.. chineck nga nila at factory defect sabi ko gusto ko palitan nila ng bagong unit.. kasi ayuko naman ng ganun kaya nga ko bumili ng branded... then sabi nila sa service center ko nalang daw dalahin at ipaayus sabi ko.. dapat sila mag change ng unit ko ayuko nman ng ioopen or aayusin tapos ibabalik sakin ndi makatarungan bukod sa wala ng value kapag na open.. and baka refurbished din un ibigay nila.. anyone knows poh ba kung mapapalitan nila yung unit ko? kasi 3 day old lang sya nuin nireklamo ko na sya sa binilihan ko eh..
Did you and the seller po ba agreed about any replacement period? They should replace it knowing na less than a week pa lang ang unit nyo. Most of the stores have a 7-day replacement period incase of defects. Is there any chance na naupuan/nabagsak? If nothing happened po sa iPad nyo, they should replace it.
wala po.. good as new po yun kahit dents wala... speaker lng tlga at un sound lang ang prob. yun n gna po un iniinsist ko kahapon kaso wala daw po sila magagwa kundi dalahin ko daw po sa service center. bkit po gnun?
Based on your post, you bought your iPad Air 2 from a store in SM Bacoor called Fone Style. As such, I doubt Power Mac Center will replace your unit with a brand new one because you didn't buy the unit from them. (It wasn't they who sold you a defective iPad) Thus, even if the iPad was just three days old, you can't ask Power Mac to give you a brand new one. They'd probably tell you to ask for the replacement from Fone Style. The most they can do is repair your unit or help you claim warranty. I don't think the store you went to is even an Authorized Reseller (correct me if I'm wrong). It also seems that unlike Apple Premium Resellers, they don't have their own service centers. In short, it's probably the type of store that sources their Apple products through third-party means. And should anything go wrong, it's no longer their concern; thus, the dismissive attitude. Most stores have a 7-day return policy. Check the receipt for such policies .
"I don't think the store you went to is even an Authorized Reseller (correct me if I'm wrong). It also seems that unlike Apple Premium Resellers, they don't have their own service centers. In short, it's probably the type of store that sources their Apple products through third-party means. And should anything go wrong, it's no longer their concern; thus, the dismissive attitude. Most stores have a 7-day return policy. Check the receipt for such policies ." ^Exactly my thoughts. @cassie I feel your pain and I know you want your concern solved at the soonest possible time. But if indeed you won't be able to claim replacement, your next option will be repair which may take several weeks. I suggest calling and/or visiting authorized repair centers to confirm warranty coverage and estimated time.
just go to an authorized apple reseller, it will take 2-4 weeks though.. back it up first. Been there, bnew rin during iPad 2 days and iPad 3 (dead pixel). One option also is to chat with an Apple Rep, maybe they can replace you one with a sealed unit, but it will also come from SG which will take 2-3 weeks. HTH and Good luck!
