iMac smoke / smudge / dirty LCD problem - SOLUTION

Discussion in 'iMac' started by smokinpope, Mar 14, 2011.

  1. iAmMichael05

    iAmMichael05 Active Member

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    I have my iMac since last October 2011. No signs of any smudge or whatsover. Does this smudge problem affects ALL iMac or just some? I might got a good iMac. :D
     
  2. reclamation

    reclamation Member

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    I went to power mac center sm megamall yesterday, I noticed that their displays of imac also have smudge/ lcd problem.:(
     
  3. dlsa0218

    dlsa0218 Member

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    i also have this hardware problem. it is really annoying especially when im doing some photoshop work.
    its on the upper right corner and it is really noticeable.

    i am planning to bring this to an authorize service center near global city, pero im not sure kung meron malapit.

    i lost the receipt. i hope they will still accept my unit. the unit is less than a year old.

    it looks like this picture but worse.

    [​IMG]

    i saw this video in youtube. looks like a lot of work. anyone tried this before?

    [video=youtube_share;P70WzU0ABBs]http://youtu.be/P70WzU0ABBs[/video]
     
    #163 dlsa0218, Jun 10, 2012
    Last edited: Jun 10, 2012
  4. redballpen

    redballpen Member

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    Does anybody know a place, outside of apple service centers, where imacs with this problem can be serviced? Somewhere in Greenhills perhaps?

    I remember seeing one or two instances where I would walk past a computer repair shop in some mall or commercial center - couldn't remember where exactly - that had a technician facing an opened up apple laptop, so maybe theses places could work on imacs as well. Has anyone tried asking?
     
  5. MacSonic 779

    MacSonic 779 Member

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    Even if you lost your receipt, the Apple Service will just ask for your unit's serial number if you still have warranty or AppleCare.
     
  6. MacSonic 779

    MacSonic 779 Member

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    I am not sure if there are non-Apple Service Centers in Greenhills who do glass screen replacements for iMacs other than Digital Hub or iStudio. As far as I know, the replacement parts need to ordered from Apple Singapore. And Apple does not entertain or do transactions with non-Apple Resellers or Service Centers. If your unit is still under warranty, there is also a risk of voiding it if the unit is opened or repaired by a store not authorized by Apple. Repairs are usually closely monitored by Apple Singapore like parts numbers has to match and the Manila Apple service centers files a report on every repair made for record purposes.
     
  7. redballpen

    redballpen Member

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    Actually, I was just hoping to locate a non-apple service center that could clean behind the LCD and not really replace any part of the machine. Probably the same thing as the video that was posted above of a guy disassembling his iMac, which I'm pretty sure 99% of us can't do that :p
     
  8. RastaSega

    RastaSega Member

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    this is why every imac owner needs to get an applecare.
     
  9. blacklizted

    blacklizted Member

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    I just got my iMac back. Sw!tch replaced the LCD. ^_^ Now I have 1 more month to save and extend my warranty.
     
  10. Dethro

    Dethro Member

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    -edited :)
     
    #170 Dethro, Aug 15, 2012
    Last edited: Aug 16, 2012
  11. cybersniper

    cybersniper PhilMUG Addict Member

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    you could have PM'ed him bro... I'm sure you don't want his username to be ironic to you :)
     
  12. Dethro

    Dethro Member

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    thanks cybersniper :)
     
  13. macbookproi5

    macbookproi5 Member

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    It's a good thing I read this. This is the only drawback with the Imac if I'm not mistaken.
     
  14. cocoyponce

    cocoyponce Member

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    Hi Bro, how many days/week did it took for the replacement?
     
  15. MacSonic 779

    MacSonic 779 Member

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    As far as I know around 2-3 weeks as the service center will need to order the replacement and wait for the shipment.
     
  16. jayparalejas

    jayparalejas Well-Known Member

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    Woah this is not for the faint of heart. My mid 2011 iMac has this smudge problem. but more on the corners. so not really on the view. I learned to live with it.

    Haha. Someday when I gathered the strength to try this out. I will. Hahhaha.

     
  17. surgfish

    surgfish Active Member

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    Re: Cleaning dust inside the iMac LCD and on backlights.

    This doesn't work. Mine is also like that. It's not dirt. It's burnt LcD. I took it for replacement one time while its under warranty. But after a few months of usage, problem came back. So I just learn to live with it
     
  18. cybersniper

    cybersniper PhilMUG Addict Member

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    hahaha... it's NOT burnt LCD. It's dust - in between the lcd panel and the backlight panel.

    The guy on the video did it right. But here is a better one.

    That's the one I followed... and yeah it worked! - no more smudge on my iMac.

    ---

    Things you need:

    - Suction Cup / Glass Lifter
    - Torx Screwdrivers
    - Philips Screwdriver
    - Flat Scewdriver (for prying)
    - Foil Tape
    - Double sided tape
    - Microfiber Cloth
    - Compressed Air (Optional)
    - Time
    - Patience
    - Common Sense
     

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