Help with Digital Walker / Lazada

Discussion in 'Digital Walker' started by Mascobado30, Apr 3, 2019.

  1. Mascobado30

    Mascobado30 Member

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    Placed an order for a OnePlus 6 (Order# 225936103685065) during the Lazada Birthday Sale on March 27. DW proceeds to cancel my order citing stock issues on April 2. However you can still place an order for the same product but at the post sale price. Also, visited a couple of DW stores and stocks are available. So what gives? We're only talking about a savings of P2,200 but it's the being upfront with your customer that's important. No contact from anyone at DW via Facebook and Lazada chat except a cursory message saying we're looking into it.
     
  2. porkypork

    porkypork Active Member

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    I think they stock issues are for the stocks that they have allotted for the promo price. I've heard some online stores practice this, that's why orders are being cancelled despite stocks being available in store/online store.
     

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