Help...Software Update and Safari quits

Discussion in 'OS X and OS X Apps' started by dBAGZiq, May 27, 2004.

  1. dBAGZiq

    dBAGZiq Member

    Joined:
    Apr 12, 2004
    Messages:
    723
    Likes Received:
    15
    Location:
    Rizal, Philippines
    I'm having a problem with some apps...

    Software Update: it quits after a couple of seconds...I'm trying to download the latest update but I can't do it using this app.

    Safari: The same problem, it quits after a couple of seconds that I open it. Just noticed it today since I'm using Camino.

    I just downloaded the latest update of Panther (10.3.4) thinking that it might be fixed after updating but the same thing happened with both apps.

    Help po please :(
     
  2. Kelvin

    Kelvin Active Member

    Joined:
    Apr 8, 2004
    Messages:
    1,514
    Likes Received:
    0
    Location:
    Makati
    did you fix permissions after the update?
     
  3. gonz

    gonz Guest

    Sounds like your permissions are pooched. First, try this: create a new Admin user and see if Software Update and Safari both still quit when logged in as that new user. If the problem persists, then you have a system-wide problem. If the problem goes away, then your problem is limited to your original user account, most likely a permissions issue.

    If the latter, try repairing permissions using Disk Utility (Applications > Utilities > Disk Utility), and see if the problem is resolved.

    Another thing to try if the above doesn't work: go to your Home folder's Library > Preferences, find the file named "com.apple.safari.plist" and trash it, log out, log back in, see if Safari is fixed. Do the same with the file "com.apple.SoftwareUpdate.plist".

    Hope this helps! :)
     
  4. dBAGZiq

    dBAGZiq Member

    Joined:
    Apr 12, 2004
    Messages:
    723
    Likes Received:
    15
    Location:
    Rizal, Philippines
    Thanks for the help Kelvin and gonz

    ...by the way, this thing happened even before the update.

    right now i'm doing what you guys have told...thanks!
     
  5. dBAGZiq

    dBAGZiq Member

    Joined:
    Apr 12, 2004
    Messages:
    723
    Likes Received:
    15
    Location:
    Rizal, Philippines
    with fixing the permissions, and trashing some files from the library...the problem's still there.

    both apps still quits.

    i have another account and tried to open both programs with it...same thing happened.

    maybe it's a system-wide problem :(

    now what should I do? :(
     
  6. gonz

    gonz Guest

    By any chance, did you recently install an HP PSC 1300, 2400, 2500, or HP Officejet 5500 printer? If so, a font was installed with the printer software that is the cause of your problem, as described in this hint from MacOSXHints:

    Good luck!
     
  7. dBAGZiq

    dBAGZiq Member

    Joined:
    Apr 12, 2004
    Messages:
    723
    Likes Received:
    15
    Location:
    Rizal, Philippines
    I have installed an hp printer but its not on the list...I tried to disable the font but the problem is still there... :(

    Thanks again gonz for the help...I appreciate it a lot :)

    Hmmmmm......
     
  8. dBAGZiq

    dBAGZiq Member

    Joined:
    Apr 12, 2004
    Messages:
    723
    Likes Received:
    15
    Location:
    Rizal, Philippines
    my problem's still there...please help.

    the problem was there even before i made the update...

    Regarding the hp printer...i have installed it a month ago so i don't think that's the problem.

    About fixing permissions...done it...but nothing happened

    I logged another account and the same thing happened, so as what gonz have said, maybe it's a system-wide problem.

    Help po...Thanks in advance.
     
  9. irwin

    irwin Member

    Joined:
    Apr 11, 2004
    Messages:
    134
    Likes Received:
    0
    Location:
    Makati
    Hi dBAGZiq, I encountered a similar problem after updating from Jaguar to Panther. In addition to Safari and System Update; Mail and Sherlock weren't working either.

    I've been delaying repairs until this morning because I thought the only solution would be a "clean install". I was able to fix the problem through another Admin account. I noticed that all the Apps mentioned above were still working on the alternate account. The 10.3.4 upgarde ran smoothly and fixed the problems of my main user account.

    You might consider backing up you data and performing a clean install or using a 3rd party software.

    Here are some threads that might help:
    http://www.philmug.ph/viewthread.php?tid=500

    http://www.philmug.ph/viewthread.php?tid=671






    [Edited on 5-28-2004 by irwin]
     

Share This Page

  • About PhilMUG

    Since the mid-1990s, PhilMUG (formerly the Philippine Macintosh Users Group) has grown to become not just the Philippines’ but one of the world’s foremost Apple user groups. Our online community brings together thousands of members from the Philippines and around the world for the latest news and discussions covering all Apple products and related hardware and software. Anyone can join PhilMUG, from newbies to experts, subject to our membership rules and guidelines.
  • Like us on Facebook

  • Buy us a beer!

    The staff works very hard to make sure that PhilMUG is running 24/7. Care to buy us a beer or help out with our hosting fees? We'd really appreciate it!

    Donate to us!