Help: Safari and Word unusually slow

Discussion in 'OS X and OS X Apps' started by essay, Aug 12, 2005.

  1. essay

    essay Active Member

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    :sad: Safari and Microsoft Word apps are very slow.

    In Safari, it takes a lot ot time to open (about 2 minutes). It doesnt quit when i open it, but it doesnt display the page or window right away. When i have several windows (even with just three) open in Safari, it takes at least one minute to transfer to the next window. The rainbow wheel will swirls anywhere between one and four minutes before the next page gets active.

    It's the same problem with Microsoft Word. The application opens very slowly, and when i open a new document, it opens more slooowly. Transferring from one open document to the next also takes eternity to happen.

    It wasnt like this before.

    I am using a PB 12, 1.5Gb, 10.3.9... Safari 1.3, and Word X...

    Help please.... thanks.
     
  2. pengski

    pengski Active Member

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    hmmm...
    why not upgrade to Tiger?:cheers:
     
  3. booblanco

    booblanco Active Member

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    Your setup is fast enough. Try killing background non-system operations to free up RAM, rebooting, repairing permissions, run software update, running maintenance scripts, increasing RAM - individually, in that order until you're satisfied with Safari/Word launch.

    Good luck.
     
  4. stitch

    stitch Member

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    I thought rebooting is a thing of the past but I find myself doing just that when my apps slow down caused by too many apps open.
     
  5. PatrickGaerlan

    PatrickGaerlan Super Moderator
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    essay, have you tried repairing permissions?

    [Edited on 8-12-2005 by PatrickGaerlan]
     
  6. essay

    essay Active Member

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    Thanks, everyone...

    Yes, I have tried repairing permissions and rebooting many times. The software has been updated, too. Still, no luck.

    When i use photoshop CS and InDesign, even if they are open together, these apps (and others) do not slow down. They spend more RAM, i understand. It is only with Safari & Word that the slowing down happens.
     
  7. booblanco

    booblanco Active Member

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    @ essay

    If you've already patched MS Office, try deleting the MS Word preference file found here:
    Users/*username*/Library/Preferences/com.microsoft.Word.plist

    Many software nags have been known to get fixed by just deleting its preference file.

    With Safari, I haven't tried deleting the preference file yet, but before doing this, try running SafariSpeed first and see if performance improves to your liking.

    http://www.versiontracker.com/dyn/moreinfo/macosx/24331
     
  8. purplegurl

    purplegurl Member

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    Try running your terminal (found in utilities folder in Applications). Type in: top -u.

    Should show you which apps are the culprit. Maybe its not really Safari or Word that has the problem. Had the same issues a few days back. Then I found out it was my Virex that was going bonkers. So I deleted it and then reinstalled the app again... No more issues!!! :D
     
  9. suavecito

    suavecito PhilMUG Addict Member

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    Hmmm. sounds like a font problem. Have you checked if you have deactivated on of the system fonts in Fontbook?
     
  10. essay

    essay Active Member

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    Thanks... I tried this. I noticed that HP communication (for my all in one laserjet 1220 printer) was consuming more memory than microsoft word. I uninstalled it. And observe Word performance. Still the same even if HP is uninstalled. I installed HP driver again, and it is still the same problem.:sad:
     
  11. essay

    essay Active Member

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    I deleted the MS Word preference file you mentioned... speed of Word has not improved...

    But thanks, booblanco...
     
  12. essay

    essay Active Member

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    How do i actually do this? I opened FOntbook and i dont see "system fonts". How do i deactivate? Sorry for my ignorance...

    Appreciate your help...
     
  13. suavecito

    suavecito PhilMUG Addict Member

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    If you open Fontbook, you can see a set that has the name Computer. Those are you system fonts. Check if it has a deactivated font and activate it by right clicking it and choosing enable in the dropdown box. I had the same problems before and saw that i have deactivated system fonts, ussually the programs crash quite often and sometime really sluggish. Activating them solves my software problems.
     

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