Help on Xilisoft

Discussion in 'OS X and OS X Apps' started by zasRo, Oct 31, 2009.

  1. zasRo

    zasRo Member

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    Hi pals!.. I need your help. I have the Xilisoft Video converter cd (original licensed) which i bought bargain in parksquare makati 2 months ago. It was working pretty okay until i find out it wont convert flv files. As i search on the net, i was told to download the latest version or an upgrade. Thinking it was for free, i did find and downloaded the newer version. After installing, it does overwrite my old xilisoft. Now the problem.. it was just a trial version. So i dragged the application sa trash folder and tried to re-install my old xilisoft cd. On the install process, it does say "video converter can't be installed on this disk. A newer version of this software already exists on this disk." I tried to look for that file but cannot find it. I used spotlight but still cannot find where that file is. Its my 3rd day now without the converter and i feel really disappointed as i have few files needs to be converted for my presentations. Help please.. i just need to re-install the software again.
    Thanks in advance!
     
  2. scoflip

    scoflip Well-Known Member

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    try to remove everything sir para clean install ulit or natry niyo napo bang iinput ulit yung registration key niyo dun sa bagong xilisoft?
     
  3. rafaelc378

    rafaelc378 Active Member

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    Did you empty the trash after putting the trial version into the trash and before reinstalling the old one?
     
  4. Kenneth

    Kenneth Moderator

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    Try running the trial installer again. Usually there's an uninstall option there so that you can perform a clean uninstall.
     
  5. zasRo

    zasRo Member

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    tried all but still cant install. Nahihinto ako dun sa option na choose the destination. if i click on my hard drive.. dun lumalabas yung message and there's no option na locate the file. i tried to install the update and delete.. no luck din. i tried to empty trash pero no no din po. i can't seem to find what that newer version is. haaay!
     
  6. edw1n

    edw1n Member

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    Try to remove whats remained of the app in library>preferences>...plist, then reinstall
     
  7. peter_ob

    peter_ob Active Member

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    Try searching for Xilisoft and names associated with the software ( company name as an example) then delete all files. Reinstall old software.
     
  8. zasRo

    zasRo Member

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    after trying and trying ti fix this.. i was left with no other choice but to delete files on my HDD. Yup, i did a clean install of SL so as to delete whatever file that was. I needed the converter so much at work. But then, ive been planning to do a clean install of SL this December sana.. napa-aga lang. But now, my xilisoft is working again.
    Thanks pals!
     

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