The weird thing is I'd this multiple times noon. Tas talagang mabagal siya. I ended up just reading an ebook nalang kasi walang Internet. Hehe
Andtio ka din pala fervish. Galing ako Globe Community, napadpad ako dito sa kakahanap ng sagot at kalinawan about GoSurf dahil di naman masagot ng matino ng CSR nila. Anyway, based sa kaso mo di nila binabawas sa consumables mo yun 2Pesos/MB? 3 Days palang mula ng pina activate ko tong new sim ko mula sa recontracting (parang nagsisisi ako hahaha kasi kung di ko sila kinontak naka unlisurf padin sana ako same lang naman speed tsk). After 3days naconsume ko na yung 5gig. At pag tingin ko sa Globe Account ko nakita ko binabawas naman nila un 2pesos sa consumables ko. Meaning neto on top talaga un 501. Pero tignan ko kung mag stop yung consumables ko sa 1500, kasi 2000 ang consumables ko nasa 1100 palang naco-consume
Welcome! Yep bro, on top sa akin after nagenerate ng bill ko last Nov-Dec bill. Wait natin magenerate ang bill mo baka nag iba na naman hehe
Hi Sir Fervish, From what I understand, ABS will really be on top but it will consume all your consumables first. According to your statement, the 501 was charged on top but it also ate up your remaining consumables. It would be better if we are charged on top but still having our consumables for calls/text/roaming. I checked my bill and my consumables were consumed despite not having made any calls/text. My plan was for internet usage only. I just want to clarify and confirm this info. Any help would be appreciated. Thanks
That's good then. My bill last Nov-Dec was my 601 was not used. As per checking my international texts was 102. I have yet to see my Dec-Jan. My cut off is on 17th. Then i stand corrected on this. Hopefully, the system is really being upgraded in a good way. As per @akosiraff post, his consumable is being used up too. Well then that confirms it. Hopefully all will be having the same computation. Thanks buddy!
Medyo magulo talaga. Malalaman ko to sa next bill ko, gara ng globe tapos ngayon eh may LifeSTyle Plan sila eh magulo pa nga GoSurf nila ayaw muna ayusin
If consumables are also being used for data, then Globe should revise their billing that maximum of 1500 will be charge for data. 1500 = GoSurf subscription + consumables for data + on top billable data charges
Tama ka dyan. Ang layo ng mga sinasabi nila sa Website nila at mga Terms & Conditions sa totoong nangyayari sa GoSurf Lalo yung PV eh good as 1peso na pede din gamitin sa Data eh kung bill cap eh 1500, meaning dapat yung 1500 na yun pede siya sa consumables.
That's what I understood regarding data ABS/consumables too; that's also what happened in my November bill (although my consumable is only 1 peso at that time). I'm not against it, but what they should do is prioritize the consumables for calls and text first before data, because what's currently happening is the other way around. I had some texts to other networks, but the consumable was used for mobile internet instead, even if I already had the 501 peso ABS.
Does this mean aside from the 501 abs, your consumable is being used to pay for data consumed over the 5gb cap? Which means your paying more than 1,500 pesos for data?
now Globe isn't being very truthful in its SMS warnings. i got a text that said "You can continue to browse at normal speed...", but when I look at my bandwidth monitor - my speed never goes beyond 25kB/s. so even though the text says i can browse at normal speed, in reality i'm already capped at 25kb/s. first it was a case of false advertising, now even their text notification is lying. one thing i noticed that's better than last year's capping is that it seems they've increased the capped speed from 15kB/s to 25kB/s. 25 is a little more usable but still can't load websites with a lot of thumbnails. 25 is only usable for forums like PhilMUG. screw Globe. seriously.
Tama po, more than 1500 na talaga binabayaran natin. gaya ko 2001 ang consumables ko, at ayon sa Meter ko sa Globe account 1,600 na ang nababawas sa consumables ko dahil sa internet. Pede naman ihabla ang Globe dahil dito eh kasi laking gastos nga lang
Bro nagenerate na ung bill mo? Kung ginagamit talaga consumable then mas mabuti na eregister lahat sa combos. Keep us posted pag nagenerate na hehe
Request nalang for Bill Adjustment. Eventually sa kaka-request ng adjustment baka update narin nila system.
UPDATE: As of Jan 10 Confirmed po na inuuna ubusin ang Consumables bago mag on top o gumana un bill cap na 1500, sa account ko po ubos na un 5gig, ubos na 2001 na consumables at meron na nadagdag na unbilled charge na 447.32 Sa ganitong senaryo malinaw na di naman sinusunod ng Globe kung anu ang totoong sinasabi sa Terms nila o anu man nakalagay sa website nila. Ang sabi di tayo gagastos ng higit sa 1500 sa data conn kung GoSurf999. Sakin lumabas na 2001 + 999 + 501 ang kinaen. Malinaw din naman sinasabi nila na ang PV is equivalent to 1Peso kaya maling mali dahil 3501 ang total niyan. Tsk Palpak talaga globe.
With these reports, good thing Globe inadvertently subscribed me to their old unlisurf 999 when I recontracted last November and I didn't switch when they lured me to transfer to GoSurf even with a 10gb monthly limit. Billing has always been Globe's issue.
This is over charging. Clearly ever since their billing system is not well refined. I have yet to see my bill after the 17th.
Blatant cheating. Or is it part of the fine details nibody care to read? Based on what has been officially anniunced here, it is just 501 on top of the 999. Nobody from globe mentioned that it will eat up the consumable first or did i miss it?
