Globe iPhone 12, 12 Mini, 12 Pro and 12 Pro Max

Discussion in 'Globe Telecom' started by wattleferdz, Nov 14, 2020.

  1. firestarter

    firestarter Member

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    Any info on platinum plan cash out for iphone 12 pros?
     
  2. Jess

    Jess PhilMUG Addict Member

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    has anyone already received a call?
     
  3. jonathanaman

    jonathanaman New Member

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    still waiting

    hopefully may surprise freebies
     
  4. wattleferdz

    wattleferdz Active Member

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    Still no calls. Malamang next week na to.
     
  5. Sephsky

    Sephsky Member

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    Received an agent call at 9:07 am. It took about 12 mins. Opted for charge to Bill and delivery will be on Dec.18. Renewed my Plan1799 for Iphone12 ProMax graphite 256gb.
     
  6. wattleferdz

    wattleferdz Active Member

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    Congrats! Hopefully kami din matawagan na.
     
  7. denpacs

    denpacs PhilMUG Addict Member

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    Have you successfully preordered last night but with no charge to bill option? Is the delivery still to your address or you can pick it up @ a Globe store?
     
  8. razrwire

    razrwire Member

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    Congrats, good for you. Hoping to get a call soon, fingers crossed
     
    Sephsky likes this.
  9. tbangs

    tbangs Member

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    Paid last night via cc then received an email and SMS with the receipt. This morning I got this SMS (mukang bitin yung nakuha kong text haha):

    how you can get more value from your plan. We hope you can take the call which will come from (02) 72386660 or 77201410. Thank you.
     
  10. Sephsky

    Sephsky Member

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    Hi!
    Yes around 12:56 AM successfully pre-ordered my desired unit and plan but was not approved immediately. I just received an email and an sms that a sales representative will contact me to confirm and verify my details. :)
     
  11. Sephsky

    Sephsky Member

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    Yes, maybe madami nakalined-up for their outbound calls to those who pre ordered
     
  12. gh0st

    gh0st Active Member

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    Received a call from Globe about the inquiry with incorrect email address when preordering online and upon checking the agent said that it is correct and updated. I wonder where does that email address in my online preorder come from? Tried asking on the update on the ticket for my preorder but was told that other team is handling that concern.

    Buti pa un ticket sa email add inquiry natawagan agad pero un sa preorder wala pa. Marami nga siguro nakaline up for the preorder outbound calls. Hoping to get another call soon!
     
  13. wattleferdz

    wattleferdz Active Member

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    Still no call pa din
     
  14. Jess

    Jess PhilMUG Addict Member

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    what time did you finished your pre order?
     
  15. wattleferdz

    wattleferdz Active Member

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    00:08 AM Sir
     
  16. Roman

    Roman Let's hug it out!
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    Guys, quick reminder. We KNOW you're excited about your iPhone 12, but similar to the other thread we closed, please stop posting like it's your FB wall.

    Useful information like pricing, freebies, etc. will help our members but "still waiting for a call" won't.

    Thanks and hope you all get your iPhones on the 18th.
     
  17. dzemwel

    dzemwel Member

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  18. bluedragonph

    bluedragonph Active Member

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    Just got back from SM Aura Globe store to try to ask for conversion of order from straight to charge to bill. Agent there said that while she noted the request in their system, only way to ensure that the payment will be charged to billing is to wait for the call from the sales team. In short, visiting the globe store even if you already pre-booked online will not really help since you already have a ticket in their system and another team should assist you with your payment and other concerns.

    Plus, when I asked if it would better if I cancel my online booking and place a new order in the physical store, the agent said that it won't guarantee that I will get a unit on launch date since apparently they have a list of clients who are line for the unit. Do not know though whether Globe sanctioned this "reservation list" that they have.
     
    ChristmasFnatic likes this.
  19. ChristmasFnatic

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    Cannot access it since last night. I guess your order must go thru the finalized steps(call from agent?) before it shows?
     
  20. eli71724

    eli71724 Active Member

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    Does anyone have their order status updated?
    Also any idea about the exclusive deals that Globe mentioned before the pre-order opened?

    I paid my pre-order thru via straight CC. I did not find any option to have it charged to bill. I am on plan 1799 and reserved for iPhone 12 Pro Max 512gb blue.
     

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