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Discussion in 'Globe Telecom' started by neilrg, Nov 5, 2018.
best to ask Globe directly.
yeah will try to do that.. baka lang there is someone who has the same situation who has done checking ahead...
Apple watch is not yet supported. You can back read. I guess someone tried activating his esim to his apple watch and got a message that device is not yet supported.
Thanks for the information...
I have the setup too, there is an option to add the esim on the apple watch independently
When rolled out, you just need to nominate the number you'd like to be associated with your cellular AWatch via the Watch app on your iPhone XS Max.
will explore this with globe if this is feasible.
Just came from sm sta mesa globe and spoke with cliff. Lte Apple Watch not yet supported. Their internal faq only states conversion of lte sim to new physical esim ( whatever that means). I decided to stay away from lte Apple Watch until they straighten out their procedures on this.
It was already discussed few pages back (page 11) as well as in the Apple Watch thread that support for Apple Watch is not yet available.
question for Globe Plat subscribers who migrated to esim, did your signal name change back to Platinum already?
thanks in advance for the response.
Nope, its still "Globe LTE", have not reverted to Platinum yet
okay. when you moved to esim, was there any advisory given as to when it will revert to Platinum?
EDIT: decided to drop by ATC GBC and was told signal for Plats using esim will be updated March or April of this year.
Dropped by today at Globe SM Baguio. I asked a male agent at the entrance if esim is available. A female rep interrupted us and said: “Wala pa po esim sa Pilipinas”. I calmly told her some globe store in Manila is currently implementing it. Another male rep then joined the convo and said: “Sir sa January 17 pa po available esim dito sa Baguio. Pero di pa po sure sa 17”. I left.
Globe Baguio has it as stated on the eSIM FAQ. See https://www.globe.com.ph/help/eSIM.html.
I also got the same treatment in SM Masinag. I showed them the website but the agent insisted that eSIM is such a foreign word and does not understand what it is. I calmly asked to give me a queue number to their customer service. I got an eSIM in less than 15 minutes after that.
These frontliners don’t even bother to check with their managers. Should’ve shown them a photo of the eSIM cards posted here.
Question. Can we revert to the physical sim if for example we are switching to a phone that does not support esim?
I asked that very question yesterday when I went to Megamall to have my XS Max eSIM activated and the answer is yes.
You can revert back to physical SIM once your number is on the eSIM.
A curious thing happened to me though when I did make the switch. I popped in my Globe prepaid sim into the physical slot and it was recognized by the phone without issues... until I started using it.
The first problem I encountered was how to send sms from each number. Messages did not give me the option to select which number to use for sending out sms. Also, it was hard to determine which number received a text message.
The next problem I encountered was with my data. Although I selected my postpaid to be the default for calls, texts, and data, I was experiencing inexplicable data slowdown and was almost always stuck on 3G where I normally would get LTE. What made matters worse was that the phone was now showing both sims using my prepaid number.
This bizarre behavior made me take my prepaid out of my iPhone and put it back on my Note 9 which handles dual sims FAR better. Since removing my sim, my phone started working fine again restoring even my lost LTE connections.
Aw bad news for me. I am planning to do this setup once I get my esim activated. Prepaid for additional data, postpaid for my primary contact. Have you found a solution for this? Thanks!