Converge ICT

Discussion in 'Networking, Telcos and ISPs' started by CMWRay, Nov 25, 2014.

  1. macfrancis

    macfrancis Member

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    Saw this in Facebook.

    Imagine the peace of mind you’ll enjoy with a High-Definition Indoor CCTV Security camera. Running on a pure fiber network.

    To learn more, call (02) 667 0848 or click, goo.gl/kAgZiR.

    Avail now! T&C's Apply.
    #ExperienceBetter

    [​IMG]
     
  2. raypin

    raypin PhilMUG Addict Member

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    Mm...in the long run, you are better off buying your own cctv (wired or wireless) for a one time expense rather than taking up their add on camera with the recurring fee. A good quality 1080p wireless cctv with email alert notification and PIR sensor (passive infrared) cost a little over usd100.00/unit. You need a little less than 1 mbps upload to livestream.

    https://blinkforhome.com/products/xt-one-camera-system

    Blink is an Amazon company. It comes with free cloud storage (where footage is automatically uploaded). I can recommend this reliable system (assuming you do not need 24/7 continous recording).
     
    #62 raypin, Jun 20, 2018
    Last edited: Jun 20, 2018
  3. antski

    antski Well-Known Member

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    what's the limit for the free cloud storage? and who else has access to the stored videos?
     
  4. raypin

    raypin PhilMUG Addict Member

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    Mm... The footage can only be accessed through the Blink app on your device (have it on my iPhone and iPads). To set-up, you need to input each Blink cam code on each of your device. How secure is Blink’s server? It is an Amazon company. I trust Amazon. As for storage capacity, I have 34 20-second clips on storage right now and it says 10% of my cloud storage capacity filled up. Once filled up, it will auto-delete your oldest clips or you can delete it manually.

    Once it is armed and motion is detected by the PIR, Blink cam instantenously starts recording (up to 25 seconds, user-defined) and resets after 10 seconds. During which time, an email alert is sent to your device and the footage is automatically uploaded to the cloud. It records both video and audio (it can easily pick up any sound even muffled convo).
     
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  5. lamski

    lamski PhilMUG Addict Member

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  6. raypin

    raypin PhilMUG Addict Member

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    Mm...lost connection at around 2pm. Partially restored at around 7pm. Fully restored at around 9:30 pm.

    95A96C13-D4FE-467F-B136-801CBDDCDADA.png
     
  7. Silentwill

    Silentwill Active Member

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    Still not restored for me at 1:47am. 12 hours down and counting.
     
  8. shifty_md

    shifty_md Active Member

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    Woke up around 5 AM earlier today. Connection seems to have been restored. That was the longest service outage in my whole 2 years of subcription to them.
     
  9. Silentwill

    Silentwill Active Member

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    Woke up around 6 and service is restored for me as well.
     
  10. warmgreentea

    warmgreentea PhilMUG Addict Member

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    4 years with Converge and this is probably the longest outage with them. I'm not sure if its my imagination, but the connection speed seems snappier now.
     
    shifty_md likes this.
  11. lamski

    lamski PhilMUG Addict Member

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    Fortunately, I haven't cancelled by PLDT 3 MBPS plan. I was able to use it yesterday for work. However, 3 MBPS does not make for a pleasant online meeting. I'll keep this plan around for backup.
     
  12. eag

    eag PhilMUG Addict Member

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    Speedtest just shows me the usual numbers but the converge internet has been spotty today
    4B175730-9D4A-4AA7-903D-B57F851C35F5.jpeg
     
  13. jessec

    jessec Active Member

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  14. Silentwill

    Silentwill Active Member

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    Not just today for me but for the past couple of days.
     
  15. vincer

    vincer Active Member

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    Might have something to do with this.

    upload_2020-12-13_22-4-40.png

    Some subscribers are being moved to a new subnet 136.xxx.xxx.xx.
     
  16. macjobber

    macjobber PhilMUG Addict Member

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    FiberX 2500 75mbps >>> 100mbps
    FiberX 3500 150mbps >>> 200mbps
    Fiber Xtreme 4500 300mbps >>> 400mbps
    Fiber Xtreme 7000 500mbps >>> 800mbps
    FiberX 1500 Xtra (+99 addon) 35mbps >>> 45mbps
    FiberX 1500 25mbps >>> 35mbps

    Free speed upgrade per sources
     
    bugs and raypin like this.
  17. ice

    ice PhilMUG Addict Member

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    how's Converge nowadays? All I see in FB are complains.
     
  18. shifty_md

    shifty_md Active Member

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    Very stable in my area (Sampaloc, Manila). Been a subscriber for 2 years running and I have no intention of switching anytime soon. I've been through Destiny, Sky, and PLDT and they all sucked in my area, with Sky being the worst of all.

    Re: complaints in FB, for every complaint you see, there are probably 3 to 5 satisfied customers, including me, who are satisfied with our subscriptions. But then again, like any other ISP, very location-dependent talaga ang stability ng internet.
     
  19. raypin

    raypin PhilMUG Addict Member

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    Mm...been a subscriber for a number of years now. Can’t say I can justifiably complain given that service outages are inevitable for technical reasons. The longest outage I ve experienced is 4 days but it was because of a cable cut from the electric post to my entrada. Took that long for the service crew to arrive and fix it. Another instance is when my huawei router ( theirs) was upgraded to a huawei dual band ( also theirs). Lost signal was 12 hours. There are other outages for a few hours but those are rare. Ever since I ve gotten the dual band, no slowdown for extended periods.

    I ve observed that calling their hotline has gotten progressively worse over the years, from a few minutes to an hour of wait time. As they are expanding their network, they really need to add more customer service capacity. Calls are expensive since I no longer have a landline and must use my cellphone to call their landline. Or better yet, offer a toll-free number.

    As for problem resolution, all my problems were eventually resolved (usually a refresh from their end does the trick).

    Overall, it is a better than 9/10 for Converge ICT in terms of service delivery and reliability.
     
    macjobber likes this.
  20. antski

    antski Well-Known Member

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    as of today, only Plan 4500 and 7000 got the speed upgrade.
     

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