Can't Create Mailboxes

Discussion in 'OS X and OS X Apps' started by rcs, Jun 21, 2006.

  1. rcs

    rcs Member

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    Hi--

    Am now using v. 2.07 of Mac's Mail app.

    The problem is, I can't create mailboxes to organize the messages in the inbox.
    I get this error message:
    Mailbox Creation Failed: Unable to create path ~/Library/Mail/Mailboxes/gel.mbox.

    I've noticed that in Preferences/Accounts/Advanced, The Account Directory is greyed out.

    Could this part of the problem?

    I can create Smart Mailboxes, but this isn't really what I want to do.

    Thanks in advance.
     
  2. PatrickGaerlan

    PatrickGaerlan Super Moderator
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    Have you repaired permissions already? If you're not sure how to do it, start Disk Utility (should be in your Applications -> Utilities folder), select your OS X partition and click "Repair Permissions".
     
  3. rcs

    rcs Member

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    Yup-- several times.
     
  4. rcs

    rcs Member

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    Do you think trashing the Mail Prefs file in my Home library mail folder will help?
     
  5. Nino

    Nino Loading...
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    Hi rcs,

    This is usually a permisson issue. Please check your Mailboxes folder under User Folder > LIbrary > Mail , right click on the Mailbox folder and choose 'Get Info'. Under Ownership and Permissions, the correct settings should be You Can: Read & Write. Just change it to the correct setting if this is not correct.

    Keep us posted.
     
  6. rcs

    rcs Member

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    Hi Babynino--

    I really appreciate all your help. Did what you suggested, and Get Info shows that I can read and write.

    Working on a hunch, I made another admin account, set up Mail and surprise, surprise-- I can create the mailboxes. Now I am tryng to figure out what this is telling me about my original Mail in my original account.

    RayVi
     
  7. rcs

    rcs Member

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    Problem solved!

    1. Went to my original Home Library (prefs, Mail). Temporarily moved 2 files: the Mail plist file and a strange file called Mailboxes that clearly showed Zero bytes.

    2. When I opened Mail-- it opened with the set-up routine. Quit.

    3. Returned the Mail plist file but not the other one.

    4. Opened Mail again: got back to my old mail set-up. Created a new mailbox and voila: it worked.

    Thanks Patrick and Babynino, for your replies-- they assured me the problem was fixable.
     
  8. PatrickGaerlan

    PatrickGaerlan Super Moderator
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    Nice going! Thanks for the update, I'm sure it will help someone with the same problem in the future :)
     

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