burning problem using itunes

Discussion in 'OS X and OS X Apps' started by claradryll, Oct 14, 2008.

  1. claradryll

    claradryll New Member

    Joined:
    Jun 26, 2008
    Messages:
    3
    Likes Received:
    0
    i've been successful burning DVD-Rs using Finder before but i tried burning an audio cd just now using itunes and this message came out: "The attempt to burn a disc failed. The device failed to calibrate the laser power level for this media." What does this mean? I tried it for about 5 times but the same message comes out.

    I just assumed that i bought a cheap cd-r that's why it won't work but i tried burning the same cd using my sister's macbook and it worked (audio cd using itunes). May sira ba itunes ko? I'm using a powerbook g4 by the way.
     
  2. lefthandedwonder

    Joined:
    Jul 28, 2008
    Messages:
    192
    Likes Received:
    0
    Location:
    Quezon City, Metro Manila
    yout dvd writer might be busted na. try reading optical disks from it
     
  3. rafaelc378

    rafaelc378 Active Member

    Joined:
    Mar 19, 2008
    Messages:
    5,464
    Likes Received:
    2
    Try burning a disc using finder again. If it fails as well, lefthandedwonder might be right.
     
  4. claradryll

    claradryll New Member

    Joined:
    Jun 26, 2008
    Messages:
    3
    Likes Received:
    0
    i'm burning a disc right now and it's working..

    lefthandedwonder, what do you mean by optical discs? is that another word for a regular cd or dvd? i'm not really a techie person so forgive me for my stupidity. :p
     
  5. johannes

    johannes PhilMUG Chairman
    Staff Member Chairman

    Joined:
    Dec 20, 2006
    Messages:
    9,878
    Likes Received:
    1,292
    CDs and DVDs are considered optical discs, claradryll. :)
     
  6. claradryll

    claradryll New Member

    Joined:
    Jun 26, 2008
    Messages:
    3
    Likes Received:
    0
    hahaha! i thought so. thanks johannes. :)
     
  7. p.pipster

    p.pipster PhilMUG Addict Member

    Joined:
    Mar 3, 2008
    Messages:
    1,380
    Likes Received:
    413
    Gender:
    Male
    Location:
    Ontario
    I also got this same error when trying to burn all my photos in iPhoto:

    The burn to the MAT****A DVD-R UJ-85J drive failed. The device failed to calibrate the laser power level for this media.

    I already tried at least thrice to no avail. I was able to successfully burn video files, dmgs and other apps in the same media (Sony Accucore DVD-R) 3 times (though I also wasted 3 DVDs because of some other error) using the Finder so I can say my Superdrive is working fine.

    I tried again, only this time the speed I used is 1x. Took a while longer than usual but it did the job well.
     
  8. Kenneth

    Kenneth Moderator

    Joined:
    Apr 8, 2004
    Messages:
    3,195
    Likes Received:
    3
    With burning, its a question of the right DVD Media with the right DVD Drive.

    DVD drives have different "write strategies", that is the way they burn a disc they can identify. Every DVD or CD media has a unique ID that tells the DVD drive who is the manufacturer and type/model. If the drive can't identify the DVD media its trying to burn and doesn't have the right "write strategy" for it, it'll try to use the default setting, and that sometimes goes wrong.

    So if you're experiencing a lot of hit or misses, it doesn't necessarily mean the drive is busted. It might mean the DVD media is of poor quality or the DVD media isn't compatible with the DVD Drive. You could try updating the firmware of the drive if possible. Or better to just try another brand of media.
     
    #8 Kenneth, Feb 2, 2009
    Last edited: Feb 2, 2009
  9. masterchillaxer

    masterchillaxer New Member

    Joined:
    Feb 3, 2009
    Messages:
    14
    Likes Received:
    0
    I've been having problems burning as well, I've tried using iTunes, and Toast Titanium 9.
    Media problem.

    So, can someone give suggestions of Media Brands so I can try em out. Otherwise, I might have to take my MBP to get fixed .


    HL-DT-ST DVDRW GSA-S10N:

    Firmware Revision: AP09
    Interconnect: ATAPI
    Burn Support: Yes (Apple Shipping Drive)
    Cache: 2048 KB
    Reads DVD: Yes
    CD-Write: -R, -RW
    DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
    Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
    Media: Insert media and refresh to show available burn speeds

    Media I've tried to use and failed (several times) HP CD-R 48x.

    I was told that iTunes is very picky with the Media it uses to write on to but as it turns out the CD-R I use won't burn with Toast 9 either. Help.
     
  10. Kenneth

    Kenneth Moderator

    Joined:
    Apr 8, 2004
    Messages:
    3,195
    Likes Received:
    3
    just try another brand of media. go to cd-r king and buy 1 of each. its trial and error
     
  11. masterchillaxer

    masterchillaxer New Member

    Joined:
    Feb 3, 2009
    Messages:
    14
    Likes Received:
    0
    Seriously? Even the El Cheapo ones?

    I was able to burn on a TDK DVD-R using Finder so I guess that means my superdrive isn't really busted.

    Trial and error...It doesn't sound like fun.

    Can anyone recommend a brand that will work for certain? I have lots of friends eagerly waiting for my next muzikz mix-cd.

    Thanks for the reply!
     
  12. joancaccam

    joancaccam New Member

    Joined:
    Jan 14, 2008
    Messages:
    7
    Likes Received:
    0
    Hi, I was hoping someone can also help me with this problem: I can't burn disks in my iTunes and I get this error message saying "Failure to burn disk.... because of medium write error"

    Would anyone be able to help me with this?

    Thanks.
     
  13. ailes

    ailes Active Member

    Joined:
    Oct 11, 2007
    Messages:
    1,043
    Likes Received:
    8
    Location:
    Pasig City
    your culprits:

    - the physical media used
    - optical drive
    - software issue

    isolate each..
     
  14. hitme64

    hitme64 PhilMUG Addict Member

    Joined:
    Apr 2, 2007
    Messages:
    11,876
    Likes Received:
    11,529
    Location:
    Here
    itunes is indeed picky in burning media, so it's actually hit and miss with the kind of optical disks that you use...and sometimes even if one media worked the first time, the next time it wouldn't work, and vice-versa...
     
  15. ailes

    ailes Active Member

    Joined:
    Oct 11, 2007
    Messages:
    1,043
    Likes Received:
    8
    Location:
    Pasig City
    best way to test if optical drive is working is testing a known-good media..
     
  16. johannes

    johannes PhilMUG Chairman
    Staff Member Chairman

    Joined:
    Dec 20, 2006
    Messages:
    9,878
    Likes Received:
    1,292
    What write speed did you select? Try lowering yours.

    I checked the different Apple forums and these 2 solutions popped up:
    - lower the write/burn speed
    - switch to a different brand of disks

    Good luck!
     
  17. intuxik8ed

    intuxik8ed Member

    Joined:
    Jul 5, 2008
    Messages:
    64
    Likes Received:
    0
    Location:
    Here, there, or behind you.

    I got similar error messages in opensuse 10.3 last year while burning stuff with k3b. Then I tried burning onto rewriteable disc and voila! A successful burn. But then my uncle (he's an electronics engineer / hardware expert, and he has a PM G3) told me that laser calibration failures is also a sign of the laser diode about to go bye-bye. He was right, the drive stopped burning but reads are no problem.

    Ms. Claradryll, how old is your Powerbook?
     

Share This Page

  • About PhilMUG

    Since the mid-1990s, PhilMUG (formerly the Philippine Macintosh Users Group) has grown to become not just the Philippines’ but one of the world’s foremost Apple user groups. Our online community brings together thousands of members from the Philippines and around the world for the latest news and discussions covering all Apple products and related hardware and software. Anyone can join PhilMUG, from newbies to experts, subject to our membership rules and guidelines.
  • Like us on Facebook

  • Buy us a beer!

    The staff works very hard to make sure that PhilMUG is running 24/7. Care to buy us a beer or help out with our hosting fees? We'd really appreciate it!

    Donate to us!