Bezel of Macbook Pro cracked.

Discussion in 'MacBook Pro' started by rflores, Jun 9, 2019.

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  1. rflores

    rflores Well-Known Member

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    Need your opinion guys. A part of the bezel of my Macbook Pro cracked. Has anyone experienced this? Will this be covered by warranty, at all? :(

    [​IMG]
     
    #1 rflores, Jun 9, 2019
  2. raypin

    raypin PhilMUG Addict Member

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    Mm...that falls under wear and tear or accidents. User’s responsibility and not covered by warranty.
     
    #2 raypin, Jun 9, 2019
  3. rflores

    rflores Well-Known Member

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    i didnt do anything, but close it. tsk.... :(
     
    #3 rflores, Jun 9, 2019
  4. raypin

    raypin PhilMUG Addict Member

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    #4 raypin, Jun 9, 2019
  5. Aargh

    Aargh PhilMUG Addict Member

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    There’s probably something in between the screen and keyboard when you closed it. Unfortunately that will not be covered by warranty.
     
    #5 Aargh, Jun 9, 2019
    Salaryman Ryan likes this.
  6. Salaryman Ryan

    Salaryman Ryan PhilMUG Addict Member

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    Wow, how did that happen? Although chances are it will be dismissed as accidental damage why not give it a shot and bring it to an authorised Apple service center and get their opinion.
     
    #6 Salaryman Ryan, Jun 10, 2019
  7. rflores

    rflores Well-Known Member

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    yes, i'll try this week.
     
    #7 rflores, Jun 11, 2019
  8. rflores

    rflores Well-Known Member

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    I just realize that, seeing how many people have this issue, even if I have it replaced, it will crack again... the material is just too brittle.
     
    #8 rflores, Jun 15, 2019
  9. rflores

    rflores Well-Known Member

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    i just realized i posted this last year. Let me just share that Apple fixed this for free. Gumawa ako YouTube post sharing my experience. Hope it helps.
     
    #9 rflores, Oct 8, 2020
  10. gino0112

    gino0112 Member

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    TBH, Apple's Customer Support is top notch and they would try their best if you explain your situation well with them. I actually had issues with my devices before (mostly out of warranty) and I get them fixed with no charge at ASPs here in Manila. :)
     
    #10 gino0112, Oct 20, 2020
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