Beyond the Box Open Box - August 2019

Discussion in 'Beyond The Box' started by Lana of Beyond the Box, Aug 23, 2019.

  1. mokmoki

    mokmoki PhilMUG Addict Member

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    i bought 3 of my Apple products as EOL sales in BTB way back when. these kinds of things never happened before.

    process then was simple:
    1. you call them up to confirm availability.
    2. item is reserved for you for only 1 day.
    3. go and claim the item. easy!

    BTB used to be my preferred retailer because of their customer service, especially for Philmug members. but that's no longer the case, unfortunately. so i vote with my wallet and get my products from other retailers instead. haha. :p
     
  2. Salaryman Ryan

    Salaryman Ryan PhilMUG Addict Member

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    This is all sad to read about
    I had so many good customer service experiences with BTB in the past so this is sad to read about.
     
  3. cholale

    cholale Member

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    same sir usually i go to pmc nalang
     
  4. J316

    J316 Member

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    Same happened to me. Since I am from Baguio I called BTB Century Mall if there are still available units and if yes and if I can do bank payment and go to Manila on a later day to pick up the unit. They said yes and told me that they'll text me their account number in a few minutes but I got no text. The whole day I have been trying to call them to get their bank information but no one is answering or if someone answers they immediately drop the call. Lo and behold, I was able to get hold of them at night but unfortunately the unit that I wanted was gone.
     
  5. jetan

    jetan PhilMUG Addict Member

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    Either you can ask someone instead to dropby for you.
     

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