Beyond the Box iPhone Same Unit Repair Program (SUR) now available

Discussion in 'Beyond The Box' started by Charlie, Feb 24, 2014.

  1. Charlie

    Charlie Beyond The Box/DW/Digital Hub

    Joined:
    Apr 8, 2004
    Messages:
    2,636
    Likes Received:
    267
    Location:
    Manila
    Hi everyone =)

    No more waiting for three weeks or more to get your iPhone fixed. Through the iPhone Same Unit Repair (SUR) program, Beyond the Box gives you more convenience in iPhone repair services.
    With this new service program, iPhones are repaired here in the country by Beyond the Box. Within just 3 to 5 days, your iPhone will be ready for claiming.
    Whether you purchased your iPhone from Beyond the Box, other Authorized Apple Resellers, or even outside the country, it’s covered by the iPhone SUR. This program is available for all iPhone 4, 4S, 5, 5S, and 5c units within the standard one-year Apple warranty. Charges apply for units that are no longer under warranty.
    Repairable iPhone parts vary per model including the battery, vibe motor, main camera, back cover, speaker module, audition button assembly, receiver (ear piece), home button, and SIM ejection arm.
    Got questions? Email us at [email protected].

    Get Your iPhone Fixed in Just 3-5 Days - Beyond the Box
     
    gracegal and zoo101 like this.
  2. ArkiJan

    ArkiJan Well-Known Member

    Joined:
    Dec 25, 2007
    Messages:
    1,379
    Likes Received:
    37
    Gender:
    Male
    Location:
    Parañaque City
    Just in time... Having problems with the display of my iphone 5... Hope prices for parts are affordable for out of warranty units...
     
  3. Theus

    Theus PhilMUG Addict Member

    Joined:
    Sep 5, 2006
    Messages:
    4,905
    Likes Received:
    1,380
    Location:
    Antipolo / Las Pinas
    glad wife's iPhone 5s from BTB :) as to my office issued globe iPhone, well...
     
  4. primo1

    primo1 Member

    Joined:
    May 30, 2007
    Messages:
    659
    Likes Received:
    9
    Location:
    Manila
    Need to change my iPhone 5's ultra fast battery life. How much would be the replacement sir Charlie?
     
  5. erizol

    erizol Member

    Joined:
    Feb 3, 2012
    Messages:
    98
    Likes Received:
    2
    @Charlie: how much would it cost me to replace the battery of an out of warranty smart locked iPhone 4S?
    I had the original battery replaced at GH last year but the replacement is not at par with the original battery.
     
  6. BlackAngel

    BlackAngel Member

    Joined:
    Apr 13, 2010
    Messages:
    61
    Likes Received:
    0
    @Charlie

    Can you repair iphone 4s with grey out wifi?
    Unit from globe but out of warranty already.

    thanks
     
  7. yehey9

    yehey9 PhilMUG Addict Member

    Joined:
    Apr 28, 2011
    Messages:
    1,088
    Likes Received:
    272
    Gender:
    Male
    Location:
    Manila
    aside from asking here, you may send them an email. you might get answers faster. :D
    Congratulations Sir Charlie! Thanks for having this service here locally!
     
  8. macooleat

    macooleat Member

    Joined:
    Oct 8, 2010
    Messages:
    58
    Likes Received:
    0
    Gender:
    Male
    Location:
    Valenzuela
    same here..
     
  9. Sven

    Sven Active Member

    Joined:
    Nov 1, 2007
    Messages:
    776
    Likes Received:
    34
    Location:
    MNL
    Does this include iPhones from Globe and Smart?
     
  10. DarkHalf

    DarkHalf Active Member

    Joined:
    Jan 24, 2006
    Messages:
    560
    Likes Received:
    35
    Yay, this is great! Glad I got my iPhone from BTB! :)
     
  11. mafioso

    mafioso Well-Known Member

    Joined:
    Jul 11, 2006
    Messages:
    1,247
    Likes Received:
    33
    Gender:
    Male
    Location:
    Marikina City

    same question :)
     
  12. shootertwist

    shootertwist PhilMUG Addict Member

    Joined:
    Dec 13, 2006
    Messages:
    3,422
    Likes Received:
    714
    actually they also service units even if not from beyond the box, as posted above, all units bought from authorized resellers (here or abroad) may go to BTB to have their units repaired
     
  13. tochi

    tochi New Member

    Joined:
    Dec 25, 2013
    Messages:
    21
    Likes Received:
    0
    Powermac said that Globe issued iPhones are tied up with Globe only so they can't repair it. i hope BTB can repair my iPhone 5s from Globe because i don't want to wait for a whole month and Globe customer service is an EPIC FAIL
     
  14. erizol

    erizol Member

    Joined:
    Feb 3, 2012
    Messages:
    98
    Likes Received:
    2
    Since I did not receive any reply here regarding my query about the battery replacement for the 4S, I asked the people at BTB Rob Manila just this afternoon with regards to this iPhone Same Unit Repair program and they denied they have such a program. The guy i asked even verified it with a much matured lady which i think is his superior and she reiterated that they do not repair iPhones even at their Service Centers. I told them about Charlie's post here and they told me that they haven't received any memo regarding this matter. I'm confused.
     
  15. guwapito

    guwapito Well-Known Member

    Joined:
    Sep 27, 2010
    Messages:
    1,405
    Likes Received:
    219
    Gender:
    Male
    maybe they are not yet aware of such program. It is best to send an email to them first so they can forward you to the branch of your choice.
     
  16. Charlie

    Charlie Beyond The Box/DW/Digital Hub

    Joined:
    Apr 8, 2004
    Messages:
    2,636
    Likes Received:
    267
    Location:
    Manila
    Sorry my bad, our only service center right now is located at the Beyond the Box branch in V-mall.

    Thanks
    Charlie
     
  17. jetan

    jetan PhilMUG Addict Member

    Joined:
    Nov 10, 2013
    Messages:
    4,665
    Likes Received:
    1,981
    great. thanks sir charlie for this good news.
     
  18. thinman

    thinman Member

    Joined:
    Jul 26, 2011
    Messages:
    66
    Likes Received:
    1
    Location:
    Quezon City
    Wow great news indeed! Will drop by BTB Ghills to inquire about the receiver replacement for my sister's iPhone 4.
     
  19. macsurge730

    macsurge730 PhilMUG Addict Member

    Joined:
    Jun 5, 2012
    Messages:
    1,396
    Likes Received:
    283
    Gender:
    Male
    Location:
    Taguig
    This is nice! I am just more concern in the confusion it may give. Just maybe.

    Are Globe and Smart authorized and official resellers of Apple for iPhone? I think Yes technically and logically.

    I think it is better to use the words "only Unlocked iPhones from the Authorized Resellers" and not just saying "any Authorized and Official Resellers local and abroad" since technically and logically Globe and Smart are.
     
  20. frequenzy

    frequenzy Active Member

    Joined:
    Nov 23, 2012
    Messages:
    372
    Likes Received:
    35
    I think if its already out of warranty from Smart/Globe then it should be eligible for SUR
     

Share This Page

  • About PhilMUG

    Since the mid-1990s, PhilMUG (formerly the Philippine Macintosh Users Group) has grown to become not just the Philippines’ but one of the world’s foremost Apple user groups. Our online community brings together thousands of members from the Philippines and around the world for the latest news and discussions covering all Apple products and related hardware and software. Anyone can join PhilMUG, from newbies to experts, subject to our membership rules and guidelines.
  • Like us on Facebook

  • Buy us a beer!

    The staff works very hard to make sure that PhilMUG is running 24/7. Care to buy us a beer or help out with our hosting fees? We'd really appreciate it!

    Donate to us!