Apple ID purchase problem

Discussion in 'General macOS and Apps' started by zigjag, Sep 17, 2016.

  1. zigjag

    zigjag New Member

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    Hi and good day PhilMug members! I got a small problem here on a 2nd hand MBP I bought. Everything's well but when I had to update iPhoto and iMovie it shows: update unavailable with this apple ID. When I deleted the app, there's already a cost for it in the store. How can I possibly solve this? Can purchases be transferred or should I ask for the previous owner's Apple ID? Thanks in advanced! :)
     

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  2. penmanila

    penmanila The Pinoy Penman
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    If it were me I would likely wipe the drive and do a clean system install, which should bring those apps back.
     
    raze19 and kcirecarg718 like this.
  3. zigjag

    zigjag New Member

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    Oh okay. The seller already formatted the laptop before handling to me but it seems like her apple ID is still attached.. Would you know how will I do the clean system install? Thank you!
     

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