Anyone ordered from official Apple online store ph?

Discussion in 'AppleTalk' started by Royben, Aug 22, 2019.

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  1. kristin

    kristin New Member

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    hi po, ask ko lang pano malalaman na forwarded na sa WExpress ung parcel? naka indicate po ba yun sa tracking details ng order? or na inform lang po kau upon calling?? TIA
    ~5days shipment on hold na kasi ung skin
     
  2. ivyvy

    ivyvy New Member

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    Question lang po sa mga galing China ung order. After shipment pickup na status, as in matagal ba ung next status update? Thanks
     
  3. chrstn

    chrstn Member

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    They won’t inform us. Just call na lang the DHL so you will know your specific status and further details.
     
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  4. YGporbs

    YGporbs New Member

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    I have an annoying problem with my apple pencil order. I got charged t
    2weeks
     
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  5. ivyvy

    ivyvy New Member

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    2 weeks, then ang status is andito naman na sa ph?
     
  6. zariyah ace

    zariyah ace Member

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    Ordered last Wednesday, haven’t received any updates and I’m getting very anxious lol. Does it really take this long?
     
  7. YGporbs

    YGporbs New Member

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    nono lol. i accidentally sent an incomplete reply. i got charged twice after 2 weeks of placing the order. since i used a debit card. i called apple support and it's normal. and it happens all the time. but i didnt happen when i used my bdo debit. just my landbank debit. ill get refunded by my bank in 30 days, according to apple. but i have to confirm with the bank still.

    so warning... don't use ur landbank debit cards if u have one.


    but yes if it's from china.... 2 weeks before it reaches ph. ive seen 3 other tracking like this, including mine.
     
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  8. ivyvy

    ivyvy New Member

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    Thanks. Yeah. May binili din ako dati sa apple online using credit card naman and it was charged twice din. I asked apple support, ung 1st charge daw is for verification purposes lang daw, though un nga din bawas sya sa credit limit mo until maprocess ung reversal. Ung 2nd charge daw talaga ung mabibill.

    Ayy matagal din pala ung pagdating sa ph. Kasi 3 days na from shipment pickup ung sakin, tas wala pa ding status update, natakot lang ako na baka stuck talaga sya sa China. unlike ung nauna kong order na from SG kasi, pagka shipment pickup may update kahit shipment on hold nakalagay.

    Thanks!
     
  9. chickenjade

    chickenjade Member

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    almost freaked out din nung walang usad yung sa shipment from china since last time na order ko ay from singapore and almost everyday nga may update sa tracking, kaya thank you sa forum na to sa august 4 magiging two weeks old yung ‘shipment picked up’ nung akin so i can feel na dadating na siya soon
     
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  10. dmitriglavanovic

    dmitriglavanovic New Member

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    Hello sons and daughters of Adam and Eve!

    Our delivery system is SOO PATHETIC and third world yet here I am waiting like all of you. lol Thanks for sharing your stories, finally ordered my MBP 2 days ago after monitoring this thread 2 weeks ago which I should've ordered back then! Stupid me. But hey, I was skeptical whether you'd receive your items in pieces or as one. haha

    The waiting game begins (ETA 8/28 - 9/04). Here's to hoping that it won't take more longer than those dates.


    ^ - smart! Really helpful.
     
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  11. ivyvy

    ivyvy New Member

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    Ayun. So ganun pala talaga ang status update pag from China. antay antay na lang pala talaga. Sige. :) thanks. Painform na lang din if ever ng mareceive mo na, so sariling sikap na lang pala tayo sa pagtrack ng order.
     
  12. alncl

    alncl New Member

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    It's one week now since I ordered a Macbook Air. Still stuck in processing. Debit card already got charged since the day I ordered. Does it get any longer than this?
     
  13. Ken24

    Ken24 New Member

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    Processing usually take a week, probably you will receive an update later today that it will move from processing to preparing to ship.
     
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  14. rosec

    rosec New Member

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    Update po :) my Apple Pencil arrived today, about 10 mins ago along with another package a friend sent me from Canada (both delivered by DHL)! 10 days earlier than the ETA (10th August). Now I'm just waiting for an update for my iPad kasi until now shipment picked up in China padin status nya :( hopefully next week dumating na hehe.

    For reference, here's the package tracking for the Apple Pencil (I ordered last 18th July)

    Another update: I just called DHL and they said that my package is already at their warehouse (PH customs released it yesterday) and will be delivered to me either by Monday or Tuesday next week - more than a week earlier than the ETA (August 12) :)
     

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    #774 rosec, Jul 31, 2020
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  15. miss_arci

    miss_arci Member

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    Update: I just called DHL to ask about the non-movement of my shipment for more than a week now.

    The agent said SG customs may still be doing the paperwork. I assume it will be the same for those who ordered from Apple Ph on 7/23 or thereabouts.

    Unfortunately it's also a holiday in SG today so most probably there's no progress.

    My shipment is expected to arrive 8/13. Hopefully it gets to me earlier.
     
  16. eclectrish

    eclectrish New Member

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    Hi, may I know what number you called?
     
  17. Kiakeee

    Kiakeee New Member

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    Hi! I got an update at last! So for those waiting for their orders from China, this might be how long you'll wait for your next shipment update. Will post my timeline when it finally comes!!
     

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  18. miss_arci

    miss_arci Member

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    It's on their website.
     

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  19. kristin

    kristin New Member

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    manila area lang po ba kau?
     
  20. miss_arci

    miss_arci Member

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    Read my post again
     
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