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in my case, i was also having that same issue until i created a ticket about this. a globe rep called me the next day and helped fix the issue. i...
i called the hotline and followed the instructions. The prompt would then say that an agent will call within 24 to 48 hours. An agent called the...
i had this problem before. what i did was create a ticket for a rep to call me and have this resolved. they called the following day and sent me...
after the online renewal, someone from Globe would still be calling you for confirmation. There, you can try to request if the charge to bill...
with phone’s esim system, you can have multiple profiles, say one for each country you frequent. but two profiles cannot be turned on...
i requested a call back from a globe rep to have this update processed. went smoothly as the rep knows about this change. the only caveat is, and...
Thanks. It’s just not there too. Will just try to request thru other channels. Merry Christmas!
thanks, but that option does not show for me on my globeone app. it’s funny that options differ for some of us.
hi there, sorry for this question, but how do we make that request via globeone app? thank you and merry Christmas! ☕️
store pickup becomes available when an account rep calls to confirm your order or plan renewal. they will not offer, but you can actually request...
the payment options, including charge tk bill, are presented again when you click the proceed to payment link that was emailed.
thing is when @dobi was still actively helping Philmuggers, some overly eager Globe subscribers here treated her like their own personal...
yep, unlocked or not, if a subscriber see fit to terminate the contract before it expires, subscriber will still have to pay. so there really is...
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Globe VoLTE and WIFI calling services are provisioned to select subscribers only, mostly Platinum accounts. If you’re a plat subscriber, it is...
your account (mobile number) must be provisioned by Globe with that service first.
update: i went to my in-laws’ place where signal is poor inside the house. i noticed Globe VoWiFi showing up on my phone signal and tried to...
yep, i did test that yesterday after upgrading both IOS and carrier and seeing the wifi calling option, signal is lost. i inquired with my RM...
here’s what i have. This is an iPhone and yes, Globe VoWiFi shows there but it isn’t because they’ve already activated it on iPhones but that...
my account has provisioning for VoLTE. i live in Cavite, and at least based on my experience, i only get to enjoy VoLTE when i am in NCR. Globe...
