Smart Communications General Thread

Discussion in 'Smart Communications' started by neilrg, Sep 29, 2018.

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  1. neilrg

    neilrg PhilMUG Addict Member

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    Since we don’t have a dedicated subforum or thread for all things Smart, I thought I’d create a thread for the meantime. I decided to do so in the iPhone section since the Globe subforum is located here

    —

    Smart is now rolling out WiFi Calling and, seemingly, VoLTE as well (albeit for Samsung devices only, at least for now). I hope Globe follows suit and implement this for iPhone.

    https://smart.com.ph/About/newsroom...sung-handsets-to-support-smart-s-wifi-calling

    [​IMG]
    Screenshot:
    Lorenzo, G. (2018, September 28). Retrieved from Official Samsung Galaxy Note 8 - Philippines Facebook Group.
     
    #1 neilrg, Sep 29, 2018
    Last edited: Sep 29, 2018
    gh0st and Fervish like this.
  2. gadgetmonger

    gadgetmonger PhilMUG Addict Member

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    Can't seem to find VoLTE on my Note 9
     
    #2 gadgetmonger, Sep 29, 2018
  3. neilrg

    neilrg PhilMUG Addict Member

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    Smart’s press release mentions a firmware update that’s coming in October, that’s probably when most of their customers would get WiFi Calling and VoLTE.
     
    #3 neilrg, Sep 29, 2018
    ronnel0918, gadgetmonger and jayparalejas like this.
  4. jayparalejas

    jayparalejas Well-Known Member

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    Wow this is great news! I hope eSim is next!
     
    #4 jayparalejas, Sep 30, 2018
  5. joethemobile01

    joethemobile01 Active Member

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    Nice. I hope Globe will follow. :D
     
    #5 joethemobile01, Oct 3, 2018
  6. Yagbolz

    Yagbolz Well-Known Member

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    Smart connection is acting up. Anyone experiencing this?
     
    #6 Yagbolz, Oct 6, 2018
  7. Roman

    Roman Moderator
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    Yep. My reception has been spotty the whole day.
     
    #7 Roman, Oct 6, 2018
  8. ronnel0918

    ronnel0918 PhilMUG Addict Member

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    [​IMG]
     
    #8 ronnel0918, Oct 6, 2018
  9. vic2rp

    vic2rp Active Member

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    Same thing here in Gensan. I think it's nationwide.
     
    #9 vic2rp, Oct 6, 2018
  10. guwapito

    guwapito Well-Known Member

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    so that explains the spotty connection yesterday.
     
    #10 guwapito, Oct 7, 2018
  11. rflores

    rflores Well-Known Member

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    What are your opinion on Smart's Gadget Shield? Has anyone here availed of it? Has anyone used it?
     
    #11 rflores, Oct 8, 2018
  12. Juice

    Juice PhilMUG Addict Member
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    That depends. I have friends in the past who said it worked for them. I have about an equal amount of friends whose claims were rejected. I'm trying to figure out why the ones where rejected. It's not limited to Smart, as I have friends and employees who said the same thing about Globe's similar product. Hit or miss? Circumstances?
     
    #12 Juice, Oct 8, 2018
  13. snipes

    snipes Active Member

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    Due to overseas travel I had my Smart postpaid suspended for 3 months. Tomorrow is the end of the suspension period. Does Smart require manual reactivation via voice call or visit to Smart store or do I just slap in the SIM again and start using it normally?

    I am traveling out of the country again on December 5. Can I re-suspend the account again? Sayang din kasi yung P299/month that I pay for.
     
    #13 snipes, Nov 29, 2018
  14. morrissey_05

    morrissey_05 Member

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    Hi quick newbie-ish question. What does "volume data" and "open data" means in their plans? thanks.
     
    #14 morrissey_05, Dec 4, 2018
  15. Fervish

    Fervish Active Member

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    Volume data is for a specific app. Open data is for any/all app/s, like youtube, facebook, twitter, etc.
     
    #15 Fervish, Dec 4, 2018
  16. shale_slate

    shale_slate Active Member

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    2367D6E8-9363-4D58-94FE-FF696AB8FFC6.jpeg

    Just sharing. I had my old iPhone unlocked and did it over Twitter.
     
    #16 shale_slate, Dec 5, 2018
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  17. jetan

    jetan PhilMUG Addict Member

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    SMART's signal has degraded for the past 3 months until today. wondering what's wrong with them.
     
    #17 jetan, Dec 6, 2018
  18. MharDelaCruz

    MharDelaCruz Active Member

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    And I thought I am the only one having problem.....
    Is their upgrade already finish?
     
    #18 MharDelaCruz, Dec 6, 2018
  19. jetan

    jetan PhilMUG Addict Member

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    dunno. what they told me is that they're gonna expand in my area. also asked for bill adjustment until this is resolved.
     
    #19 jetan, Dec 6, 2018
  20. toonice

    toonice New Member

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    Anybody who knows how much is the special rate for smart iphone retention plans?
     
    #20 toonice, Dec 10, 2018
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