Originally posted by victorpanlilio
Many troubleshooting tips and tricks can be found in www.macosxhints.com and www.macfixit.com, no need to reinvent the wheel...
MacOS X 10.3.x, good as it is, is far from perfect, and I say this as someone who has used (and much preferred) Macs since 1987. Some of the fault lies with third party developers, but Apple ought to address this by making it easier for ISV's to let their products play nice with the base operating system...
Some recurring headaches:
1. Font management - if you have more than a few dozen fonts, including a mix of Adobe Type 1 and OpenType formats, this can be a nightmare to troubleshoot even with utilities like Morrisson Font Doctor X; FontBook is NOT adequate.
2. Access control lists - file permissions in multi-user environments can quickly get screwed up unless group rights and inheritance are set up correctly; SharePoints can be one way around this, but really, AppleShare was better in this regard.
3. Corrupted preference files - utilities like Preferential Treatment can help, but this still happens too frequently and causes application slowdowns... grrr....
4. Disk maintenance - UNIX was designed for 24/7 uptime, but the housekeeping cron jobs are set by default to 3AM, and few portables are on at that time, so you have to use utility programs or 'sudo periodic daily weekly monthly' to get it done
5. System software updates - after applying these, some apps break (e.g. Adobe Expert fonts no longer work, etc.); moral of the story, don't just install the latest software updates on a production machine, especially if you make your living from it; test on another non-critical Mac first, if possible, or hold off first and read the problem reports on macintouch.com, etc.
6. Wake from sleep gremlins with portables - need I say more?
7. Inconsistent third-party installation procedures - most are pretty good about drag and drop to Applications, but the recent Adobe Illustrator CS upgrade fiasco is one of the worst examples I can think of; for shame, Adobe!
I could go on, but you get the idea. I don't want this to sound like an anti-Mac tirade, I just want to add some real-world perspective to what could otherwise be one-sided cheering for our favorite platform. Looking forward to Tiger (with Core Image, Core Audio, etc.), I hope these issues will be addressed. New features are nice, but existing annoyances should be fixed first!
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