Replacing your iPod question

**kinse_44** · 09-04-2008, 10:15 PM

how long would it take to have your ipod replaced by an authorized apple reseller? i'm thinking of having my ipod touch replaced so does anyone here know how long it would take to get my new ipod touch?

**Sponsor** · 09-04-2008 10:15 PM

**Mocha.Frap** · 09-04-2008, 10:46 PM

What do you mean? Like a day after you bought it, it had defects and you want to replace it? No need to wait in that case

**jaijin** · 09-04-2008, 10:47 PM

About 5-10 days

**kinse_44** · 09-05-2008, 12:18 AM

5-10 days. hmm..seems long.

**makoy32000** · 09-05-2008, 06:33 AM

If it's a defect that you found within a week since you bought it, you have to demand for an outright replacement. If it's a defect that you discovered weeks after you bought it, you might have to wait for 2 weeks more since the units will be coming from Singapore. That's based on my experience when I have my 3 iPods replaced at the Apple Center at Megamall..

**quasar** · 09-05-2008, 07:10 AM

What's wrong with your iPod? When did you buy it?

**kinse_44** · 09-05-2008, 10:56 AM

wifi issue. i think i got it last march or april

**johannes** · 09-05-2008, 11:28 AM

That's 4-5 months ago. Hope your reseller isn't the "you should have reported this earlier" type.

You may have to wait a bit longer. First, they'll have to observe your unit. And if they're the stubborn types, you'll have to convince them that something's seriously wrong with your iPod's wifi. Then, if a replacement is necessary, they will have to do the standard paperwork etc. Given that it's been 4-5 months already, the replacement unit may have to be ordered from Singapore instead of an outright replacement from the store inventory.

**kinse_44** · 09-05-2008, 11:22 PM

is that so? hassle. nothing's really wrong with my ipod. no deep scratches or freezing issues. its just that poor wifi connectivity

that's why i asked in a separate thread if there is a possibility to replace or repair the ipod's wifi transmitter