ipod frozen when cable is connected

[danieldy]

Hi folks,

I've got a problem with my 4G iPod. Everytime I connect the firewire cable to charge it, it freezes up. The unit does not charge, none of the functions work. However, the very second I remove the cable, the unit starts working fine again.

Anyone have experience with this kind of problem? Any help would be greatly appreciated!

[jepaz]

If you have a USB cable, can you try with it as well and let's see if it will still manifest same problem.

[Edited on 6-27-2005 by jepaz]

[Eric]

Had the same problem when I used a third-party Firewire cable (my iPod Photo comes supplied w/ a USB cable only). Used an Apple-supplied cable from an older iPod and the problem was resolved.

[Edited on 6-27-2005 by Eric]

[Kenneth]

Have you tried running the internal diagnostics?

[suavecito]

You using a Mac or PC?

[catrina]

Originally posted by Eric
Had the same problem when I used a third-party Firewire cable (my iPod Photo comes supplied w/ a USB cable only). Used an Apple-supplied cable from an older iPod and the problem was resolved.

[Edited on 6-27-2005 by Eric]

hi eric! which third party firewire cable did you purchase? i wanted to buy a firewire one for my photo but im scared now after your post

[danieldy]

hmmm.. unfortunately, changing firewire cables didn't help (tried both my brando retractable and apple's). neither did diagnostics.

suavecito: i'm using a powerbook, running Tiger

[suavecito]

Have you tried other firewire pheriperals on your PB? maybe your firewire port has a problem, coz as youve said you already tried changing the cables. Does your ipod work with the USB cables?

[pran]

Can you hear clicks from the unit? The disk might be hosed.