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Thread: iphone audio problem

  1. #1
    Mac Freak splukutum's Avatar
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    Default iphone audio problem

    the sound coming out of my earphones sounds like it's coming from underwater or muffled. i tried using a different set of earphones and it sounds the same way. and some parts the songs sound distorted (volume of vocals is very low or none at all but instruments' volume are fine). i tried playing tap tap dance and i hear the same effect. tried resetting all settings, turned it off and put back on.

    but when i use the on-board speakers, music sounds fine.


    this problem suddenly arose while i was halfway through my playlist.

    will restoring FW have an effect? i hope it's not a hardware problem
    Last edited by splukutum; 01-15-2009 at 11:04 AM.
    what is certain in this world is uncertainty...

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  3. #2
    Super Moderator PatrickGaerlan's Avatar
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    Default Re: iphone audio problem

    Unfortunately, sounds like there's something wrong with the headphone jack. You can try restoring it, before bringing it in for replacement.
    Mac Switcher since February 24, 2003
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  4. #3
    Apple Genius DON2003's Avatar
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    Default Re: iphone audio problem

    try this:
    may be there is something inside the headset jack.
    tap upside down, or use a toothpick to pick or wrap a double sided tape to stick out anything stuck.
    if ok na, you owe me a Starbucks, hehe! good luck

  5. #4
    Mac Freak splukutum's Avatar
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    Default Re: iphone audio problem

    here an update to my audio problem:

    1. tried cleaning using a cotton swab, blowing to it and even sticking a piece of adhesive tape inside it but the problem still persists.

    2. i followed the suggestion of an applei.ph member and plugged in my altec lansing desktop speakers to the headphone via the same earphone adapter(since the headphone port is recessed) i used with my earphones. lo and behold, the music was perfectly fine. but when i plugged 3 different working sets of earphones, the muffled/distorted sound was back. So I plugged my desktop speakers again to make sure it wasn't a fluke and the sound was really perfectly fine.

    so now the question is why do the earphones give out a muffled/distorted sound while the speakers sound right? all were plugged to the headphone port using an earphone adapter but came out with different results.
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  6. #5
    Mac Freak splukutum's Avatar
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    Default Re: iphone audio problem

    btw, the working stock ipod earphones plugged directly to the headphone port also sounds muffled/distorted
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  7. #6
    Apple Genius DON2003's Avatar
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    Default Re: iphone audio problem

    the original headset sounds bad too? did you try if the control button and mic works?

  8. #7
    Mac Freak splukutum's Avatar
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    Default Re: iphone audio problem

    i don't have the orig headset with me. i used my nano's stock earphones.
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  9. #8
    Mac User Willow's Avatar
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    Default Re: iphone audio problem

    we have exactly the same problem. whatever kind of earphones/external speakers ilagay, the sound is muffled or something. i brought it back to globe after 3 days of use.

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