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Thread: Help: Unable to Sync Contacts from Address Book to iPhone Using iTunes

  1. #1
    Mac Fanatic p.pipster's Avatar
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    Default Help: Unable to Sync Contacts from Address Book to iPhone Using iTunes

    I've tried searching in the forums (here and in applei's) but I'm unable to find the answer.

    My contacts list on my phone is empty and I have been trying to sync it with my Mac using iTunes but the contacts are not transferring.

    Please walk me through or show me where the workaround is.

    Thanks, guys.

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  3. #2
    Mac Fanatic p.pipster's Avatar
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    Default Re: Help: Unable to Sync Contacts from Address Book to iPhone Using iTunes

    By the way, I'm on 1.1.4.

    Strangely, it takes a while now to mount the iPhone and my iPod in iTunes. I've already tried deleting the iTunes app and reinstalling it.

    No luck.

  4. #3
    Mac Freak doblezeta's Avatar
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    Default Re: Help: Unable to Sync Contacts from Address Book to iPhone Using iTunes

    try this:
    1) Backup your Mac's Addressbook Data (make two copies, addressbook backup and .vcf backup, just to be safe)
    2) Delete all your contacts on your Mac's Addressbook
    3) Try syncing your iPhone now.
    4) Let me know how it goes doblezeta@applei.ph or just sms me.
    GiroApps.com | team applei.ph alumni

  5. #4
    Mac Fanatic p.pipster's Avatar
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    Default Re: Help: Unable to Sync Contacts from Address Book to iPhone Using iTunes

    Thanks, doblezeta.

    I backed up my address book data as instructed and synced my iPhone in iTunes.

    My contacts list is still empty in my iPhone.

    What's next?

  6. #5
    Mac Fanatic p.pipster's Avatar
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    Default Re: Help: Unable to Sync Contacts from Address Book to iPhone Using iTunes

    Found the solution in various sources in the web. To summarize.

    1. Open iSync. Click Reset Sync History in the Preferences. Close iSync.
    2. Open iTunes and go to the Syncing tab in Preferences. Delete the back ups, click Ok and close iTunes.
    3. Go to Finder and clear the contents of /library/caches/
    4. Restart your Mac. Once done, plug in your iPhone and open iTunes (if it doesn't launch it automatically).
    5. Go to Info tab and put a check mark on contacts and other boxes necessary. Also check the boxes under the "Replace information on this iPhone."
    6. Click Apply.

    Also, iTunes ain't slow in mounting my iPhone anymore.

    Thanks to doblezeta, ruka, jukas and all the good folks at applei.ph for helping me out.

    Cheers!
    Last edited by p.pipster; 06-13-2008 at 05:49 PM.

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