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Thread: Help! cannot restore ipod20gb

  1. #1
    Mac User peachie29's Avatar
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    Sep 2007
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    51

    Default Help! cannot restore ipod20gb

    My brother's ipod detected in my laptop, but says it must be restore but when i click restore ayaw nman nya may error na cannot be restored an unknown error occured. Panu po kaya ito??

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  3. #2
    Mac User peachie29's Avatar
    Join Date
    Sep 2007
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    51

    Default Re: Help! cannot restore ipod20gb

    I will give more history on the ipod first, sbi ng brother he is using his ipod then suddenly the apple logo appear then a folder with exclamation. Then try to make a hard reset, ayun ok na sya. Sbi ko maybe its better to update the software of the ipod para mawala yung bugs nya, so when I connect it to itunes, sbi must restore daw, so i restore but nagka error nga lang...

    Also try the hp disk storage and ipod updater..

  4. #3
    Apple Genius philpangandian's Avatar
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    Feb 2008
    Location
    Malate, Manila
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    30
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    3,174

    Default Re: Help! cannot restore ipod20gb

    Are you using a PC or a Mac? I think iPods can't be updated using PC. And your problem is the usual problem of old iPods, don't be surprised if it will not be detected by your computer anymore. Did you use a non-Apple USB to iPod cable?

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