Apple return policy??

[zorbetes]

while browsing on their websites I found out a section there that if your unsatisfied with their gadgets there is a return option there,

I just wanna know who is the proper authority to talk to there cause didnt see any contacts there...

Is that option available also in the philippines?
What if i apply for a return policy will they refund my hard earned money? (or even exchange for another device)


If you say why not go to an Apple reseller here, well I dont have the receipt and I dont know where specifically my idevice was bought here. I exploring options

If you know other options feel free to share!

[katyfan]

Apple has a great return policy in their retail stores. Someone once gave me an iPhone for Christmas, and I was able to return it very smoothly. I assume that if you buy online, you can also return it in an Apple retail store.

As for the Philippines, I am not sure. Return policies in the Philippines are very inconsistent, and I am not even certain you that can get cash back (if you paid cash).

[zorbetes]

Apple has a great return policy in their retail stores. Someone once gave me an iPhone for Christmas, and I was able to return it very smoothly. I assume that if you buy online, you can also return it in an Apple retail store.

As for the Philippines, I am not sure. Return policies in the Philippines are very inconsistent, and I am not even certain you that can get cash back (if you paid cash).

Hindi eh, I just received it, lets say as a gift, And Quite sure it was not bought online, Do u think I have the chances for a unsatisfactory return via the online website? or Even here I hope.


If via online I hope there is someone I could talk to and not a dozen of computers though:slanted:

[ikenn]

have you tried contacting the Apple Hotline? 1-800-1441-0234

[zorbetes]

have you tried contacting the Apple Hotline? 1-800-1441-0234

nope. by the way are they international call takers? or filipinos? (baka duguin ako hahaha. ) Is that a free toll?


But in your own opinion, would it be possible to return granted that I dont have a receipt and not pretty sure where it is bought here in metro manila?

[airhootie]

if its a gift then you return it to the giver?

[Charlie]

nope. by the way are they international call takers? or filipinos? (baka duguin ako hahaha. ) Is that a free toll?


But in your own opinion, would it be possible to return granted that I dont have a receipt and not pretty sure where it is bought here in metro manila?

I think you need to be sure where the unit came from before you call the hotline

[zorbetes]

I think you need to be sure where the unit came from before you call the hotline

Im not sure. Its like a gift that i received. All I know its 100 percent bought here and not from the online store. but do you think i could apply for a return policy?

Granting the absence of the receipt?

[Charlie]

Im not sure. Its like a gift that i received. All I know its 100 percent bought here and not from the online store. but do you think i could apply for a return policy?

Granting the absence of the receipt?

I dont think its possible

[ikenn]

Apple will require proof of purchase. And the Hotline number is for Philippines.