error code: 3194 when trying to restore

[shintenhouji]

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actually, I have encountered 2 errors, one is when I am trying to restore my iphone (error code: 3194) and the other when iTunes diagnostics feature is ran ("secure link to iTunes store failed")..

I am using Windows 7 64-bit and iTunes is now on the latest version.

below are the things I have done so far, but to no avail:
- followed suggested steps from: http://support.apple.com/kb/TS3694#error3194

- removed/disabled my antivirus program
- put iTunes to exception list of WIndows Firewall
- disabled windows firewall and windows defender
- re-installed iTunes and made sure that it is of the latest version (version 10.6.1)
- performed recommendation from: https://discussions.apple.com/message/17409780#17409780
- perform flush dns command using command prompt


In addition to the steps I mentioned, I also tried running the diagnostics on two other computers running on different versions on iTunes, 10.5 and 10.6.0. I also did the same steps as above on these two computers, but I am getting the "secure connection to iTunes store failed" when the diagnostics were ran.

I have read the information about the diagnostics result and saw something like "connection attempt to firmware update server unsuccessful". Because of this, I think that the "error code 3194" happens because iTunes itself is unable to connect to the "firmware update server". Would it be possible that there is a problem on Apple's server?

thanks for any help that you can give.

[peter_ob]

Error code 3194 occurs when trying to install an old firmware and Apple's server disallows the installation. It looks like you have a Jailbroken phone. There is a solution but unfortunately discussing it in this forum is not allowed.

[littlewingz08]

i was about to hit with a pm. But unfortunately you're still on a lurker status. Pm function is not yet activated.

[Tuli$an]

Peter is correct. Unless you have an A4 device and a saved shsh for the firmware you are restoring to, you've no choice and can only restore to the latest firmware. BTW, restoring to an earlier firmware using a saved SHSH and Tinyumbrella is NOT jailbreaking.

[shintenhouji]

Error code 3194 occurs when trying to install an old firmware and Apple's server disallows the installation. It looks like you have a Jailbroken phone. There is a solution but unfortunately discussing it in this forum is not allowed.

thanks for the information peter. i already performed the "erase all content and settings" from the device and right now, for some reason, it seems that the phone cannot be turned on. I can only see the apple logo and go to DFU mode.

on the diagnostics, i get the error "secured link to iTunes store failed". though I haven't tried yet, i fear that this may affect the downloading and installing iOS 5.1. i do not have the fastest internet connection, so i do not want my efforts go to waste.

i was about to hit with a pm. But unfortunately you're still on a lurker status. Pm function is not yet activated.

thanks for trying to help. can I give you my email address if its more convenient?

[Tuli$an]

NEVER EVER do an "Erase All Contents and Settings" on a jailbroken phone. Go over at applei to know why. They can help you out on your problem.

[littlewingz08]

You can browse through the site that tulisan just gave. Theres a more comprehensive guide and help available there for iphones in a jailbreak state.