Troubleshooting errors/problems when installing apps

Discussion in 'General iOS' started by mongkee, Jan 3, 2017.

  1. mongkee

    mongkee Active Member

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    Hi folks,

    My bro-in-law is having trouble installing Waze on his iPhone 7 Plus. All other apps no problems whatsoever

    His unit was purchased just last Sunday from iStudio at Changi Airport

    All the other usual troubleshooting steps we did already (logout/login of iTunes account, hard reset, factory reset then setup as new iPhone, etc.) and still couldn't install Waze. There's just the circle with the square inside and it's grayed out

    Last thing to try is to update the iOS version to 10.2 but I wouldn't suspect that to be the culprit

    If anybody had experienced the same problem and has found a solution for it, please share. The guy's freakin out kasi his shiny new 7 Plus can't even get Waze hehehe

    Thanks!
     
  2. mongkee

    mongkee Active Member

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    Gender:
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    Problem solved: it just took another factory reset and had the unit set up as a new iPhone. Weird glitch though. Oh well
     

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