After weeks of emails to Maam Airyn, I finally got an iPhone 7 Plus 32gb in Matte Black! I wasn't able to reserve through Maam Airyn because she kept telling me that there are no available units anywhere but thankfully after calling BTB branches I found one in BTB Century City. Shoutout to Maam Cora for accomodating me in such a short notice! As always, a very quick and efficient customer service from the BTB staff!