Help! Blank white square blocking screen in safari

Discussion in 'iPad' started by daloi, Jun 8, 2016.

  1. daloi

    daloi New Member

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    image.png image.png Help please!
    How do I get rid of this blank white square covering half the screen in safari? After a few seconds, this square becomes like a tab on the bottom right corner of the screen. This just appeared recently. I've already done a reset and also a restore but the square still appears.
    Any suggestions?
     
  2. tiffitotz

    tiffitotz Active Member

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    Are you using PLDT/Smart for your internet? If so, that's the popup alert for missed payments.
     
  3. daloi

    daloi New Member

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    You're right! It was about the payment, forgot to pay bill. Thanks a lot for your help!
     

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