error code: 3194 when trying to restore

Discussion in 'iPad, iPhone, iPod touch and Apple Watch' started by shintenhouji, Apr 9, 2012.

  1. shintenhouji

    shintenhouji New Member

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    actually, I have encountered 2 errors, one is when I am trying to restore my iphone (error code: 3194) and the other when iTunes diagnostics feature is ran ("secure link to iTunes store failed")..

    I am using Windows 7 64-bit and iTunes is now on the latest version.

    below are the things I have done so far, but to no avail:
    - followed suggested steps from: http://support.apple.com/kb/TS3694#error3194

    - removed/disabled my antivirus program
    - put iTunes to exception list of WIndows Firewall
    - disabled windows firewall and windows defender
    - re-installed iTunes and made sure that it is of the latest version (version 10.6.1)
    - performed recommendation from: https://discussions.apple.com/message/17409780#17409780
    - perform flush dns command using command prompt


    In addition to the steps I mentioned, I also tried running the diagnostics on two other computers running on different versions on iTunes, 10.5 and 10.6.0. I also did the same steps as above on these two computers, but I am getting the "secure connection to iTunes store failed" when the diagnostics were ran.

    I have read the information about the diagnostics result and saw something like "connection attempt to firmware update server unsuccessful". Because of this, I think that the "error code 3194" happens because iTunes itself is unable to connect to the "firmware update server". Would it be possible that there is a problem on Apple's server?

    thanks for any help that you can give.
     
  2. peter_ob

    peter_ob Active Member

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    Error code 3194 occurs when trying to install an old firmware and Apple's server disallows the installation. It looks like you have a Jailbroken phone. There is a solution but unfortunately discussing it in this forum is not allowed.
     
  3. littlewingz08

    littlewingz08 Active Member

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    i was about to hit with a pm. But unfortunately you're still on a lurker status. Pm function is not yet activated.
     
  4. Tuli$an

    Tuli$an Active Member

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    Peter is correct. Unless you have an A4 device and a saved shsh for the firmware you are restoring to, you've no choice and can only restore to the latest firmware. BTW, restoring to an earlier firmware using a saved SHSH and Tinyumbrella is NOT jailbreaking.
     
  5. shintenhouji

    shintenhouji New Member

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    thanks for the information peter. i already performed the "erase all content and settings" from the device and right now, for some reason, it seems that the phone cannot be turned on. I can only see the apple logo and go to DFU mode.

    on the diagnostics, i get the error "secured link to iTunes store failed". though I haven't tried yet, i fear that this may affect the downloading and installing iOS 5.1. i do not have the fastest internet connection, so i do not want my efforts go to waste.


    thanks for trying to help. can I give you my email address if its more convenient?
     
  6. Tuli$an

    Tuli$an Active Member

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    NEVER EVER do an "Erase All Contents and Settings" on a jailbroken phone. Go over at applei to know why. They can help you out on your problem.
     
  7. littlewingz08

    littlewingz08 Active Member

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    You can browse through the site that tulisan just gave. Theres a more comprehensive guide and help available there for iphones in a jailbreak state.
     
  8. Nishant Bansal

    Nishant Bansal New Member

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    Hey good news, i found a webpage from which i get rid out of this type of error issue yesterday, now you can also check this once for getting rid of it completely: Error Solution
     

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