Apple has determined that a very small number of iPhone 6s devices may unexpectedly shut down. This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015. If you have experienced this issue, please visit an Apple Retail Store or an Apple Authorized Service Provider and have your device’s serial number checked to confirm eligibility for a battery replacement, free of charge.
I've experienced this unexpected shutdowns once or twice last month, I thought its just a bug in the iOS 10. Thanks for the info.
Me happened 2 times already in random incident.I cheked my unit in Apple serviced center but my unit serial shows that my iPhone6s was manufactured in November. The Apple Store Staff at POWRMAC service center recommends to verify with apple csr if they will still accepts the unit even if it was not within the manufactured date since it occurred 2 unexpected shutdowns and its already out of warranty.
You can now go to this website to check if you are eligible for this repair program. https://www.apple.com/support/iphone6s-unexpectedshutdown/ Luckily, my wife's 6s Plus from Globe is not included.
im eligible for this. how do we do this? bring to authorize service center and leave our iphones? just wondering
Up for this thread. Anyone whohas replaced their ip6s or s plus? My wife's phone has had 2 shutdowns inspite of full battery. Shes just worried that it may take weeks to replace. Hope someone can share his/her experience. TIA
Yes thats the problem if you have only one iPhone. Its takes 2 to 3 weeks of wating even a cable replacement hehehe. I experienced this year back then when my charging cable of my iPod got busted.
Experienced this unexpected shutdown but not on a 6s, it's an iPhone 6plus unit running iOS 10.2.1. I think twice or thrice already battery was still 80+%.
2-3 days for diagnostics... then 4-6 weeks for the battery replacement... Im asking is if i can use my phone while waiting for the battery to arrive.
Recently experienced this, and had the battery of our 6s replaced at beyond the box. I was told to expect a couple of weeks waiting time but it was done in about 5 days.
I sent my iPhone6s last Thursday at Beyond the Box Fort. 2 to 3 weeks as I expected normal waiting time said by tech support front desk. Because battery replacement alloted will be coming in Apple Singapore not their stocks. My unit serial number was qualified for battery recall program completely no additional fees.
Same here, though I paid P800 for diagnostics. They didn’t charge you for that? It actually only took 4 (not 5) days pala. I put it in on Sunday afternoon, and received the text that i could pick it up on Thursday afternoon.
I paid P800 for diagnostics. But my 6s’ unit serial number was qualified for the battery replacement program
No metioned that I will pay anything before I leave.Let’s see after 2 to 3 weeks later if they going to charge me upon pick up. I hope not anymore.