apple launches new repair program for iPhone 6s units affected by unexpected shutdowns

Discussion in 'iPhone and iPod Touch' started by bhoyetjumpay, Nov 21, 2016.

  1. bhoyetjumpay

    bhoyetjumpay Well-Known Member

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    Apple has determined that a very small number of iPhone 6s devices may unexpectedly shut down. This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015.

    If you have experienced this issue, please visit an Apple Retail Store or an Apple Authorized Service Provider and have your device’s serial number checked to confirm eligibility for a battery replacement, free of charge.
     
  2. shiznit

    shiznit Member

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    I've experienced this unexpected shutdowns once or twice last month, I thought its just a bug in the iOS 10.
    Thanks for the info.
     
  3. abielbad

    abielbad Member

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    Me too. But just once.
     
  4. Skint

    Skint Well-Known Member

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    Me happened 2 times already in random incident.I cheked my unit in Apple serviced center but my unit serial shows that my iPhone6s was manufactured in November. The Apple Store Staff at POWRMAC service center recommends to verify with apple csr if they will still accepts the unit even if it was not within the manufactured date since it occurred 2 unexpected shutdowns and its already out of warranty.
     
  5. denpacs

    denpacs Active Member

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    Fervish likes this.
  6. zagu

    zagu Well-Known Member

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    im eligible for this. how do we do this? bring to authorize service center and leave our iphones? just wondering
     
  7. zagu

    zagu Well-Known Member

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    anyone availed of this na?
     
  8. JJB

    JJB Member

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    Up for this thread.
    Anyone whohas replaced their ip6s or s plus? My wife's phone has had 2 shutdowns inspite of full battery. Shes just worried that it may take weeks to replace. Hope someone can share his/her experience. TIA
     
  9. Juice

    Juice Well-Known Member

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    So, it's only for battery replacement and not the touch problem thing(my iP6 has).
     
  10. zagu

    zagu Well-Known Member

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    i emailed powermac. still waiting for their response
     
  11. Skint

    Skint Well-Known Member

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    Yes thats the problem if you have only one iPhone. Its takes 2 to 3 weeks of wating even a cable replacement hehehe. I experienced this year back then when my charging cable of my iPod got busted.
     
    JJB likes this.
  12. ronjet

    ronjet Well-Known Member

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    Experienced this unexpected shutdown but not on a 6s, it's an iPhone 6plus unit running iOS 10.2.1. I think twice or thrice already battery was still 80+%.
     
  13. zagu

    zagu Well-Known Member

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    2-3 days for diagnostics... then 4-6 weeks for the battery replacement... Im asking is if i can use my phone while waiting for the battery to arrive.
     

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